Terms & Conditions

The Terms, Rules, and Guidelines of Nomadic Globe outline the standards, policies, and procedures that ensure a smooth, transparent, and trustworthy travel experience for our customers. They define the rights and responsibilities of both the traveller and Nomadic Globe, covering bookings, payments, cancellations, refunds, visa services, travel insurance, and service delivery. By engaging our services, you agree to abide by these terms, which are designed to protect your interests, maintain service quality, and ensure compliance with applicable laws and regulations.

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1. Introduction and Acceptance of Agreement

1.1 Thank you for choosing Nomadic Globe LLP. We take all efforts to make sure that you have a delightful holiday experience. To avoid any misunderstanding, we request you to read, understand and abide by the below ‘Terms and Conditions’ along with Privacy Policy before you book any tour or holiday or any service or make any transaction with Nomadic Globe LLP at any of the Nomadic Globe LLP sales offices or at sales partner or online on Nomadic Globe LLP’s website or any mobile application or otherwise. Once you book any tour or service with Nomadic Globe LLP, it is understood that you are giving your unqualified consent to accept and abide by the ‘Terms and Conditions’. In case you disagree with any part of these ‘Terms and Conditions’, kindly do not proceed with the booking.

1.2 ‘Terms and Conditions’ extend to all group tours, customized holidays, corporate tours, any other services and products for Domestic, International or Inbound organised by ‘Nomadic Globe LLP’.

1.3 Nomadic Globe LLP has the final authority on the interpretation of these ‘Terms and Conditions’.

1.4 Nomadic Globe LLP reserves the right to amend, vary, add, amplify or waive any stipulation, representation, term or condition mentioned in the ‘Terms and Conditions’.

1.5 Under any unprecedented force majeure situation or any changes in Government policy or war situation/threat/ in home country or travelling country/countries or Change in Diplomatic Relations, Nomadic Globe LLP reserves the right to supersede any part of these ‘Terms and Conditions’ with an alternate and valid enforceable provision.

1.6 Each of these ‘Terms and Conditions’ shall be severable and if any provision thereof is declared invalid, illegal or unenforceable, then remaining provisions nevertheless shall have full force & effect.

1.7 These ‘Terms and Conditions’, together with the other booking related terms/ communication sent periodically, represent the entire agreement between Nomadic Globe LLP and you.

1.8 There is no agreement between the Company and you until the company has received the initial registration amount/ deposit as the case may be.

2.1 These ‘Terms and Conditions’ be called, ‘Nomadic Globe LLP Terms and Conditions’ or ‘Nomadic Globe Terms and Conditions’.

2.2 These ‘Terms and Conditions’ may also be referred as ‘Rules and Regulations’.

2.3 Nomadic Globe LLP will be hereinafter referred as ‘Nomadic Globe LLP’, ‘Nomadic Globe’, ‘NG’, ‘NGLLP’ ‘the Company’, ‘the organization’, ‘we’, ‘us’ or ‘our’ and its user will be hereinafter referred as ‘Guest/s’, ‘them’, ‘they’, their, ‘You’, ‘Your’, ‘tourist/s’, ‘traveler/s’, ‘client/s’, ‘customer/s’, ‘pax’, or ‘passengers’.

2.4 The website and the mobile applications of Nomadic Globe LLP are collectively referred to as ‘Website’.

3.1 ‘Nomadic Globe LLP’ works under the brand name ‘Nomadic Globe, therefore, both these names will be considered one and the same and used synonymously therein.

3.2 ‘Website’ means www.nomadicglobe.com and ‘Web page’ means a page on the Website www.nomadicglobe.com.

3.3 ‘Brochure’ or ‘Client Quotation’ means a document with tour information in the form of printed brochure, E-brochure, E-itinerary, leaflet, booklet, travel planner, Tour Price list, Tour Information Email etc.

3.4 ‘Tour’ means any Domestic/ International/ Inbound Tour organized by Nomadic Globe LLP.

3.5 ‘Group Tour’ or ‘GIT’ means a scheduled tour operated by Nomadic Globe LLP, comprising a minimum of 20 guests for domestic tours and 30 guests for international tours, traveling together on a common itinerary, date, and routing. Some of these tours operate as ‘Fixed Departures’ or ‘NGFD’, where the tour dates, itinerary, and inclusions are pre-decided, and guests join on the specified departure date without any changes to the core schedule.

3.6 ‘FIT’ means Free Independent Travel and ‘GIT’ means Group Inclusive Tour.

3.7 ‘Corporate Tour’ means a special tour designed for corporates, industries, institutions, independent organizations, ad-hoc groups or individuals to facilitate their meetings, incentives, conferences, exhibitions, seminars, team building and other events. This segment is also known as MICE i.e. Meeting. Incentive. Conference. Exhibition.

3.8 ‘Customized Holiday’ means a tailor-made holiday designed as per the requirements of an individual guest. This segment is also known as FIT.

3.9 ‘Inbound’ or ‘India Inbound’ means tours, packages or any service provided to foreign nationals or non-resident Indians to explore the states of India and the Indian Subcontinent.

3.10 ‘Speciality Tour’ means a group tour designed to meet special interest of travellers which include but not limited to Honeymoon Special, Women’s Special, Seniors’ Special, Singles’ Special, Short Trips, Cost Saver, Festival Tours, Adventure Tours, Trekking Tours etc.

3.11 ‘Sales Partner’ means Nomadic Globe LLP’s authorized travel agent who possess the requisite licenses, permissions, expertise and infrastructure to sell the tour/s organized by Nomadic Globe LLP to all the prospective guests. These include sales channels such as NGSPs i.e. Nomadic Globe Select Partners; NGPNs – Nomadic Globe Priority Network, NGWA – Nomadic Globe World Alliance and franchisees.

3.12 ‘Travel Advisor’ means Nomadic Globe LLP’s authorized sales person who assists and guides guests on booking their Nomadic Globe LLP tour/service.

3.13 Associate/ Destination Management Company (DMC) / Contractor/ Supplier/ Vendor means a service provider of a tour or package which includes but not limited to airline, cruise, railway, road transport, hotel, restaurant, caterer, sightseeing attraction, entertainment park etc.

3.14 ‘Tour Manager/ TM / Tour Leader/ Tour Escort / Tour Assistant is a person designated by Nomadic Globe LLP to conduct the tour as per the itinerary. S/he will also assist or guide the guest/s during the tour.

3.15 ‘Guest/s’ means all the tourists, travellers, vacationers, sightseers, visitors, backpackers, customers, clients who have registered their names or enquired about tour/ package or booked the tour by making part or full payment for any scheduled tour, customized package or any other travel related service provided by Nomadic Globe LLP.

3.16 ‘Gender’ – The masculine gender shall also include feminine gender and vice versa, the singular shall include plural and vice versa and shall include grammatical variations if any.

3.17 ‘Tour price’ means the price mentioned in the Tour Price Grid on the website/ mobile application/ sms/ email/ Whatsapp/ brochure / E-brochure/ RCS / leaflet/ advertisements on print, electronic and social media etc. which is to be paid by guests for booking the tour. Taxes, surcharges, if any, are payable over and above the Tour Price.

3.18 ‘Child’ means a guest who falls below the age of 11 years.

3.19 ‘Infant’ means a guest who falls below the age of 2 years.

3.20 ‘Extra bed’ or mattress means an additional roll-on mattress on floor in twin/ double bed room.

3.21 ‘No bed’ or No Mattress means an no additional roll-on mattress on floor in twin/ double bed room. The child has to share the bed with the parents/guardian. 

3.22 ‘Surcharge’ means an additional fee/ charge/ tax over and above the initially quoted tour price which is due to peak season/ special event, charged by the associates/ suppliers/ contractors/ tourism or government authorities.

3.23 ‘Peak Season’ and ‘Super Peak Season’ are the seasons of the year where the demand surpasses the supply which results in overall cost increase. This includes but is not limited to Summer Vacation, Diwali Vacation, Christmas Vacation, New Year Holidays, any Country Specific Vacation/ Festival or National/International Events etc.

3.24 ‘First Day/ Last Day/ Day’ of the tour shall start at any time (i.e. in the morning / afternoon / evening /night/ midnight) at the first destination depending on the arrival of the respective flight/ train/ cruise or any other mode of transport and the same shall be in case of the last day of the tour. In other words, a ‘Day’ of the tour shall mean a part of the day or 24 hours or its part thereof.

3.25 ‘Meal Service’ on tour comprise of pre-set breakfast (B)/ lunch(L)/ dinner(D) and/or any other snack and mineral water bottle as mentioned in the itinerary.

3.26 ‘Jain Meal’ on tour means food without onion & garlic served at Lunch and Dinner as per the tour itinerary, not necessarily before sunset. It may be a buffet service or a table service.

3.27 ‘VISA’ means ‘Visitor’s International Stay Admission’ is a conditional authorization granted by the immigration authorities of a territory to foreigners allowing them to enter, remain within, or to leave that territory for a specified period of time. This is in the form of a paper authorisation or a stamp/sticker endorsed on the applicant’s passport. Nomadic Globe LLP is a facilitator and does not have any role in the granting / rejecting of the Visa.

3.28 ‘Force Majeure’ means an event or circumstance not within the control, directly or indirectly, of Nomadic Globe LLP in its ability to perform its obligations/ responsibilities regarding the tour, including
a. war, hostile invasion, act of foreign enemies;
b. rebellion, revolution, terrorism, insurrection or civil war;
c. political unrest, government orders, riots, commotion, disorder, curfews, strikes, lockouts etc.;
d. any act or omission of any government instrumentality;
e. a change in legal requirements;
f. infectious diseases, epidemic, pandemic;
g. explosion, fire, flood, drought, tsunami, earthquake, volcanic eruption, hurricane, tempest, typhoon, cyclone, snowstorm, thunderstorm, landslides and other exceptional natural calamities and acts of God;
h. ionizing radiation or contamination by radioactivity from any nuclear fuel/ waste or radioactive toxic explosive of any nuclear assembly;

3.29 ‘Cancellation Policy’ means a policy laid down in Nomadic Globe LLP’s ‘Terms and Conditions’ wherein applicable cancellation charges are specified which are to be borne by the guests on cancellation of their tour.

3.30 ‘Cancellation Charge’ means a charge borne by the guest upon cancelling their tour for any reason whatsoever.

3.31 ‘Refund’ means repayment of the sum of money to the guest paid by him/her at the time of booking the tour after deducting the applicable cancellation charge.

3.32 ‘Nomadic Globe Future Pass (NGFP) means a credit voucher of a specified value issued by Nomadic Globe LLP on cancellation of the tour. NGFP must be utilized by the guest/s for booking their future tour with Nomadic Globe LLP within the specified period and as per the agreed terms indicated in the said NGFP.

3.33 ‘Tour Transfer Charge’ (TTC) means ‘estimated maximum charge’ that the guest may have to pay if their booked tour is being postponed due to the occurrence of certain unavoidable / Force Majeure situation.

3.34 ‘Management Expense’ means expenses that Nomadic Globe LLP has to incur through its normal course of business to conduct its tours and business operations.

3.35 ‘Jurisdiction’ means the geographical area over which a court or government body has the power and right to exercise authority. For any legal matter involving the company, parties hereto agree to confer exclusive jurisdiction to Mumbai Courts/Forums.

4.1 Booking of Group Tour, Customized Holiday, Corporate Tour, Inbound and any independent service through Sales Channels/WhatsApp or Online through website/ mobile app:
a. Any guest who enquires about or purchases any product offered by Nomadic Globe LLP through its website, WhatsApp, mobile application, branch office, sales office or call centre agrees to enter into a contract with Nomadic Globe LLP. A contract is said to have been executed by both the parties i.e. Nomadic Globe LLP and the guest. Once a contract is executed, both the parties are bound by the ‘Terms and Conditions’ mentioned on Nomadic Globe LLP’s website/ travel planner/ brochure/ booking form. 
b. When a guest books the product/ service offered by Nomadic Globe LLP, provides his/her information and consent for initiating the booking and thereafter makes the payment of registration amount, indicates that the guest is interested in the tour and has read, understood and accepted all the ‘Terms and Conditions’ mentioned on Nomadic Globe LLP website/ travel planner/ brochure / booking form. Nomadic Globe LLP shall not be held responsible in any manner if a guest fails to read, understand, or clarify the Terms & Conditions prior to making an enquiry, confirming a booking, or availing any travel-related service offered by Nomadic Globe LLP.
c. In case, the booking formalities are processed by the guest on behalf of his/her family, s/he is deemed to have been authorized to do so by his family members after reading, understanding and accepting all the Nomadic Globe LLP ‘Terms and Conditions’ mentioned on the website/ travel planner/ brochure / booking form. 
d. A guest must be eighteen (18) years or above to make a booking with Nomadic Globe LLP.
e. A guest must ensure that all the information provided by him/her while filling the booking form is accurate, as booking is processed based on this information. In case of any incorrect information, the loss or cost incurred for amendment will be borne by the guest.
f. Nomadic Globe LLP reserves the right to accept or to decline any booking of any person/s or cancel the booking without assigning any reason.
g. Nomadic Globe LLP reserves the right to establish specific booking criteria for different tour categories like Women’s Special, Honeymoon Special, Senior Citizen tours, Family tours etc. and may decline bookings that do not align with the intended group dynamics of such tours.

4.2 Customized Holiday Booking : Nomadic Globe LLP offers flexibility to the guests who do not wish to opt for the readymade holiday itineraries available on the website/Brochure. Our Travel Advisors assist such guests to create their customized tailor-made holiday as per their requirement and interest. A non-refundable Nomadic Globe Travel Planning Fee(NGTPF) of INR 2000 for India and INR 5000 for World must be paid at the time of enquiry. NGTPF will be adjusted in the booking amount if the holiday is booked within 20 working days from the date of receiving the same. NGTPF includes only two free amendments in the itinerary. Once the Nomadic Globe Travel Price Fare (NGTPF) has been paid, any change in the destination is strictly not permitted under the same payment.

4.3 Corporate Tour Booking: In case of Corporate Tour, along with these ‘Terms and Conditions’, terms of ‘Service Contact’ signed with corporate/ industry/ institution/ independent organisation/ ad-hoc group etc. shall also apply. ‘Service Contract’ is generally signed by the authorized personnel of corporate/ industry/ institution/ independent organisation/ ad-hoc group etc. and the terms are applicable to each member of the tour.

4.4 User Registration on Website: After booking, guests can register on Nomadic Globe LLP’s website for their respective tour information. They will be able to login through User ID and Password created at the time of registration. Guests are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under their password or account. In case of any unauthorized use of password or account or any other breach of security, guests are requested to immediately notify travel@nomadicglobe.com/respective Travel Advisor. Guests are also requested to ensure that they have logged out from the account at the end of each session. Nomadic Globe LLP cannot and will not be liable for any loss or damage arising from failure to comply with this.

4.5 Communication with the Guest : Any communication by Nomadic Globe LLP will be made through e-mail, WhatsApp, sms, telecall etc. on the registered legitimate contact details provided on the booking form by the guests and shall be deemed to have been communicated to and received by the guest. Guest’s must ensure that number is valid and messages are checked periodically. Nomadic Globe LLP is not a mobile network operator and does not guarantee the delivery of sms-text messages/ WhatsApp messages/ email. The guest will indemnify Nomadic Globe LLP for any action taken by TRAI due to a wrong number/ email provided by the guest for any reason whatsoever.

4.6 Physical and Mental Fitness : When a guest books the tour or when someone else books the tour on their behalf, it implies that the guest is physically and mentally fit to travel to the particular destination. It is crucial for the guest/s to maintain their health throughout the tour and carry any required medication with a doctor’s prescription. Nomadic Globe LLP reserves the right to decline the booking or discontinue the guest from the tour if the guest is found unfit to travel, or if their medical condition is causing inconvenience to fellow travellers in the group tour. Any expenses due to health issues arising during the tour shall be entirely borne by the guest, and we shall not be held responsible in any manner whatsoever. Additionally, guests are advised that high-altitude locations in the tour itinerary may pose challenges for any individual irrespective of their age and otherwise normal health condition. Further, Minors, Senior citizen and guest with per-existing medical condition, must consult with their doctors before booking any tour, especially before booking the high-altitude destination tours, to ensure a safe and enjoyable experience.

4.7 Mandatory Health Requirement: Guests must abide by the mandatory requirements for travel to the destination, such as Vaccination, RT-PCR tests, RAT, e-pass formalities, health checks on arrival/ on tour etc. as per the state or country. These requirements or regulations are subject to change periodically. Any cost incurred for such requirements should be borne by the guests. It will be the sole responsibility of the guest to carry the certificate or test report with them and present it whenever asked for by the officials. Any State or Country or service provider such as Airline, Cruise Company, Railway may decline the entry to a guest/s on medical grounds in such situation the consequences including all kinds of expenses will be borne by the guest. 

4.8 Travel During Pregnancy: Nomadic Globe LLP does not recommend travel during pregnancy. The Company does not provide any specialized facilities and/or treatments required for childbirth, prenatal, or early infant care on tour. Guest should consider the risks of traveling where necessary medical care for pregnancy may not be available and may not be reachable in a timely manner to address potential medical complications, problems, and emergencies that can occur during pregnancy.

4.9 Travel with Infant: An infant is defined as a child below 24 months of age at both departure and return. If the child turns 2 during the tour, child fare will apply. Infant airfare is charged as per airline policy, and no separate seat is provided unless booked at child fare. Accommodation is generally free if the infant shares a bed with parents, with no extra bed or room unless requested at additional cost. A valid age proof must be provided at booking and carried during travel. Infants must be accompanied by an adult at all times. Meals are not included unless specified, and parents are advised to carry necessary baby food or formula. Tour activities are designed for guests above 5 years; infant participation is at parental discretion. Parents are responsible for the infant’s health and safety throughout the journey. The company is not liable for delays, cancellations, or issues arising due to the infant’s condition. Any special requests must be made in advance and are subject to availability and extra charges.

5.1 To book any tour/ package/ service, guest must make the payment to Nomadic Globe LLP by Cheque, Demand Draft, NEFT, RTGS, IMPS, Payment app/ wallets like BHIM, PhonePe, Gpay, PayTM or any UPI ID. All payments should be in the name of ‘Nomadic Globe LLP’ only. We support ‘Go Digital’ movement of India and request our guests to make digital payments. Cash payment in INR will be accepted as per the Government of India guidelines along with PAN. Kindly note, outstation cheque is not accepted.

5.2 In case of payments made using Credit Card, Debit Card and Online Transfer, convenience charge of 2% shall be levied and will be paid extra by the guest. However, convenience charge of 3% will be charged on Amex, Dinners and International Cards.

5.3 The tour price printed / advertised / quoted to the guests is dynamic. A guest booking the tour early is likely to get the lowest price as communicated / offered by the Company, subject to availability of seats. Similarly, a guest booking the tour at the last minute may be offered high prices or vice versa. This pricing structure has been adopted to get early bookings on tours or for filling vacant seats last minute. Hence it is quite obvious that guests travelling on a same group tour are likely to have paid different tour prices. The Company will not entertain any claim whatsoever on account of the same.

5.4 It is a clear agreement between either parties that the prices quoted in the proposal/ brochure/ website have been calculated based upon the prevailing airline/ hotel/ transport tariffs and applicable taxes thereon. The Company reserves the right to alter or amend the price published on the website/ brochure/ proposal in case of increase in taxes, fuel charge, YQ/YR taxes, visa fee, unprecedented foreign exchange fluctuation etc., which will have to be borne by the guest and to be paid before the departure.

5.5 Tour price does not include government taxes, which must be paid additionally. As per current regulations, 5% GST (Goods and Services Tax) applies to all tours/packages. Additionally, effective 1st October 2020, the Government of India has introduced Tax Collected at Source (TCS) on the GST-inclusive price of international tour packages. Guests who provide PAN, Aadhaar, and have filed ITRs for the previous two financial years are charged 5% TCS. Others may be charged 10%, depending on eligibility. Once collected, the TCS amount is non-refundable as it is paid directly to the Government. It will reflect in the Form 26AS of the guest (Family Head) in whose name the invoice is raised, regardless of who made the payment. Hence while booking, guests must ensure that the family head is selected properly in order to claim the benefit at later stage. TCS Certificate (Form 27D) will be emailed by Nomadic Globe LLP as per quarterly deadlines:
a. TCS collected in April to June → Issued by 31st July
b. TCS collected in July to September → Issued by 31st October
c. TCS collected in October to December → Issued by 31st January
d. TCS collected in January to March → Issued by 31st May
The certificate will be sent to the email ID provided in your guest profile and can be used while filing your income tax return. The TCS is not applicable in case of corporates, who possess TAN (Tax deduction & collection account number) and claims TDS while making their tour/package payment. Further upon submission of TAN, the Corporate/Individual needs to comply with TDS rules and ensure that TDS is paid in the name of Nomadic Globe LLP (PAN: AASFN458N).

5.6 If the guest has booked the tour online, the guest needs to reconfirm and authenticate the information provided at the time of online booking. Company reserves the right, to cancel the booking and forfeit the amount paid in case of any misleading information provided by the guest.

5.7 The registration amount paid at the time of booking is non-refundable and interest free, subject to the Cancellation and Refund Policy. Registration amount differs from tour to tour. For tours where air or cruise booking is required, the registration amount will be higher compared to other tours. Payment of registration amount ensures only registration/ participation in the tour and does not entitle to the guest of any services like air tickets, visas, and hotel accommodation until full payment for the tour has been made by the guest and received by Nomadic Globe LLP. As per payment guidelines stated on ‘www.nomadicglobe.com’ tour price must be paid in full, 45 days before the tour departure; in case if tour is booked within 45 days of the departure date, guests must make full payment of the tour price at the time of booking itself. For any reason if the registration amount is not paid in full at the time of booking, guest will ensure that the balance registration amount is paid within 3 days of booking; else booking stands cancelled. In case of Antarctica Tour, tour price must be paid in full 90 days before departure.

5.8 Registration Amount- Tour/package registration amount is 50% of the net tour price. It is to be paid within three days of booking the tour/package. 

5.9 Nomadic Globe LLP reserves the right to cancel the booking, forfeit the amount paid as advance and impose cancellation charges in case of non-payment of full tour price 45 days prior to the tour departure date. In case of Antarctica Tour, tour price must be paid in full 90 days before departure.

5.10 For Customized Holidays, full payment towards the air tickets/Visa/Insurance/Non-refundable services such as Hotel/Sightseeing/Train/Bus/etc.  and minimum 25% payment towards land package is to be paid for confirming the booking. We reserve the right to cancel your booking without notice if the payment is not cleared by the timeline. 

5.11 In case the guest makes tour payment by cheque and the same is dishonoured, a charge of INR 250 + 18% GST will be levied by the Company and borne by the guests immediately. Presently, we do not accept any online payments via international credit or debit cards or any other international transaction methods. If you wish to pay via international card or international money transfer, then please get in touch with our team on +91 7400002122. For such transactions additional transaction charges may apply.

5.12 The guest/ user will not share his confidential information like credit/ debit card number, CVV, OTP, card expiry date, user IDs, passwords etc. with any person including the employees, representatives, sales partners of Nomadic Globe LLP. If such details are demanded by them then guest/ user must not do any transaction and must immediately inform Nomadic Globe LLP. Company shall not be liable for any loss that the guest incurs for sharing the aforesaid details.

5.13 All monies paid by the guest to Nomadic Globe LLP will be the property of Nomadic Globe LLP and payable to our Suppliers/Contractors/Associates for pre-blocking/ pre-booking and providing the services along with operational costs of the company. Guests agree and acknowledge that such monies will not be held by Nomadic Globe LLP on behalf of the guest.

6.1 Any group tour or fixed departure of Nomadic Globe LLP generally includes –
a. Airfare (wherever applicable).
b. Accommodation.
c. Transport.
d. Meals as mentioned in the itinerary.
e. Sightseeing as mentioned in the itinerary.
f. Tour Manager services.
g. Visa Fees of Indian Nationals excluding ‘Gratis Visas’/ on arrival free visas/ free visa.
h. Driver and guide tip.
This list is illustrative and not a complete list and includes all the other inclusions as mentioned in the itinerary of the respective tour.

6.2 General Exclusions in Group Tour (GIT) –
a. Gratis/ free of cost Visas which are not included in the tour price.
b. Expense of any personal nature such as porterage, laundry, telephone charges, shopping, beverages, additional mineral water or food which is not a part of the pre-set menus.
c. Courier charge for any specific requirement.
d. Any transport charge (unless mentioned) to reach the reporting point of the tour and onwards from the dropping point of the respective tour.
e. Expense incurred in case of discontinuation of the tour for any reason.
f. Additional expense incurred for any unforeseen circumstance like scheduled flight cancellation, unscheduled accommodation or for any force majeure situation.
g. Any increase in government taxes, fuel surcharges, YQ taxes, airfare, airport development fee, transport charges, visa fees, sightseeing charges etc.
h. Additional charge for pre or post air ticket deviation from the scheduled tour programme w.r.t. date or sector.
i. Any excess luggage charge levied by the airline/ cruise/ rail/ transport company.
This list is illustrative and not a complete list and includes all the other exclusions as mentioned on the website/ brochure/ itinerary of the respective tour.

6.3 Any upgradation charge towards first class, business class, premium economy, seat selection, separate vehicle, room category change etc. levied by the associates like airline/ cruise/ rail/ hotel/ transport company in not included in the tour price and guest will have to pay the same in addition to the tour price.

7.1 Discount/ Saving/ Benefit on tour price is at the sole discretion of Nomadic Globe LLP. The discount strategy for validity/ amount/ percentage/ number of seats/ dates/ age group/ category/ full payment/ part payment/ registration amount/ early booking/ last minute booking/ group booking etc. is defined and controlled by Nomadic Globe LLP and it reserves the right to make changes in the discount policy at any point of time without assigning any reason. Any discount/ saving/ benefit offer is always valid for limited period, limited tours, subject to availability and may be withdrawn at any time without notice.

8.2 If guest does not fulfil the conditions of the discount like making full payment within timeline or submitting guest/s details/ documents in stipulated time or failing to meet the prescribed guest count for the respective discount etc., the discount facility will be withdrawn and the tour will be re-priced for the respective guest/s and guest will have to honour and abide by the same.

8.3 Provision of any complimentary service/ item, for the tour/ guests is at the sole discretion of the company. Nomadic Globe LLP reserves the right to revoke/ amend/ discontinue any such service/ item, at any time without prior notice. Any complimentary snack/s provided by Nomadic Globe LLP on tour are manufactured, packed and supplied by the respective vendors/ suppliers. Nomadic Globe LLP acts as a facilitator and is not responsible for any defect or damage in this regard and not liable to compensate for any consequences.

8.4 To get early bookings, Nomadic Globe LLP may offer benefits to guests and ‘free experience’ on tour is one of them. This benefit is generally available on selected tours and for selected guests who book within the promotional timeline. On a particular tour few guests may get the free experience whereas the guests who are not eligible for the free experience, may purchase the same at an additional cost subject to availability. Providing free experiences is at the sole discretion of the company. Nomadic Globe LLP reserves the right to revoke/ amend/ discontinue such ‘free experience’ if the guest count for the same falls below a prescribed number to operate the same.

8.5 Any discount or benefit offered in any advertising campaign is part of or supported by the marketing budget of Nomadic Globe LLP and guest shall not question, compare or contest the same. It is not encashable or refundable in any manner whatsoever.

8.1 For international tours, tour price includes both Indian rupees and foreign currency component (Forex), which is to be paid from traveller’s Basic Travel Quota (BTQ) at the prevailing Rate of Exchange (ROE).

8.2 Forex component in the tour price can be paid in following ways:
a. Guest can pay in Indian rupees at prevailing foreign exchange rate (selling rate)
b. Guest can pay in respective foreign currency as per the prevailing Forex Rate (Selling rate) by availing currency from  Authorized FFMC or Bank.
c. Guests can pay in respective foreign currency by guest’s own card.
d. The primary booking contact or any immediate family member travelling or accompanying on the same tour can pay for family’s foreign exchange by card.
e. Guest cannot use his/ her card for other person’s tour payment.

8.3 For all International Tours, the tour cost is initially based on the prevailing Rate of Exchange (ROE) on the date of booking. The final ROE will be calculated on the last day of the final payment deadline and will be determined as per the USD exchange rate displayed on XE.com plus an additional ₹2.50 per USD to cover bank and currency conversion charges. Example: If the ROE for USD on XE.com is ₹84.00, then the ROE applicable for final payment will be ₹84.00 + ₹2.50 = ₹86.50. The foreign currency component of your tour cost will be recalculated accordingly, and any difference (increase or decrease) will be payable or refundable at that time. 

9.1 Documents Required for Booking a Tour: A guest must have a valid photo ID Proof such as Aadhar Card/Election Card for booking a domestic tour and a valid passport for booking an international tour. As per the circular issued under RBI regulations, submission of PAN for domestic as well as international tours is mandatory. A guest must also submit all the documents as per the rules and guidelines issued by the respective visa consulate/embassy. It shall be the sole responsibility of the guest to hold valid travel documents and statutory clearances such as passports, visas, confirmed air tickets, insurance, any medical or legal certificates etc. to travel on the tour. If the guest does not possess the documents stated by the authorities or fail to submit within stipulated time, then the booking will be cancelled and cancellation charges will be applied.

9.2 Photo Identification: For domestic tours in India, all guests must carry the photo identification in the form of Aadhar card, election ID card, PAN card, driving license and school / college ID card for students as officials may ask for photo identification at airports, rail stations certain sightseeing places, safari parks, border area locations etc. and every guest must produce the same on demand.

9.3 Passport: For travelling abroad, all guests including children and infants must be in possession of a machine-readable passport valid for minimum of 180 days from their tour return date, along with the applicable visas. Guest must check all the details of their passport for accuracy like name/ address/ validity/ expiry date/ blank pages for visas etc. Guests booking Europe tour should ensure that the passport validity is for a maximum of 10 years. Old passports with 20 years’ validity and handwritten passports are not accepted. Guest should ensure that the passports are well maintained, its pages are serially numbered and not damaged/ tampered/ scribbled/ stapled/ torn etc. If any passport related issue leads to tour cancellation, then the guest is liable to pay applicable cancellation charges. For few tours, Nomadic Globe LLP as a facilitator collects guest’s passport and submits to various private entities or consulates or embassy. Nomadic Globe LLP does not hold responsibility and is not liable to pay compensation/ refund/ claim if the passport gets lost or damaged during this process as it does not have direct /indirect control on these authorities and their operations. Nomadic Globe LLP shall not be held responsible for any loss, delay, or damage to passports, visas, or any other travel-related documents while they are in transit, including but not limited to courier, postal service, or third-party logistics, whether arranged by the guest or through Nomadic Globe LLP. Guests are advised to use secure and reliable delivery services, opt for tracking facilities, and package their documents carefully to minimize the risk of damage or loss.

9.4 Visa (International Tours): A visa is a mandatory authorization issued by the consulate that permits the guest/s to enter their country for a limited period of stay. Guest/s must ensure that they possess valid visas for joining the tour. Nomadic Globe LLP is a visa facilitator, who assists guest/s for preparing visa documents, submitting them & collecting the passports from the consulate on their behalf wherever applicable. Few consulates send the passport directly to the guest’s residence with or without additional fees.
a. During the visa process, the consulate may contact guest/s for more details or call for personal interview, irrespective of all relevant documents being submitted. Guests must ensure that correct address and contact details are filled on the visa application form. The decision to issue visa is at the sole discretion of the respective consulate and Nomadic Globe LLP does not have any control on the decision of the consulate and cannot raise any objection to it either. Guest cannot take any legal action against Nomadic Globe LLP on such rejection of visas.
b. Once the passport is received by the guest from the consulate, guest must verify the visa copy/ stamp for any error or discrepancy in the name, gender, passport number, type of entry, validity, date of entry/ exit, duration of stay (as per the tour itinerary) etc. Any discrepancy must be intimated immediately to Nomadic Globe LLP’s Travel Advisor. We will try our level best to get it corrected from consulate, however the company cannot guarantee the in-time corrective action and will not be responsible for any consequences arising due to the same.
c. For Schengen visa of Europe tours, full payment of the tour price is to be made before processing the visa application. In case of part payment, sufficient bank balance equivalent to the total tour price must be maintained at least for six months by the guest/s in their bank account.
d. For certain countries, if the valid visa is on the old passport, then the guest has to carry both, the old as well as the new passport on tour. For certain countries guests are required to transfer the valid visa on the old passport to their new passport from respective consulate. Guests should get it transferred before the tour departure and bear the cost if any. Guests should keep themselves updated about the prevailing rules of the respective country/ consulate/ embassy.
e. If guests possess valid visa for the duration of the tour or wish to process the visa(s) on their own, then that should be brought to the notice of the Nomadic Globe LLP Travel Advisor at the time of booking itself. In such case guests will be entitled to visa fee reduction.
f. It is the responsibility of the guest to submit all documents required for the application of the visa well in advance to Nomadic Globe LLP.  Guests must take a note that even if they have booked or submitted their visa documents sufficiently well in advance, few consulates have restrictions on how early a visa can be applied/ processed before the tour departure date. Due to the high demand at the consulates or embassies, visa processing time may be longer than expected. Sometimes even if we submit the documents well in advance, visas may get delayed and may not be received before the departure of the tour, in such case if guest cannot join the tour, then cancellation charges as per Cancellation Policy will apply.
g. Guests serving for the nation in high security institutions/ corporations like Bhabha Atomic Research Centre (BARC) or Defence/ Armed forces or Chemical/ Nuclear Industries, should book their tour early and apply for the visa well in advance as it is likely to take longer than usual visa processing time at the consulates. The requirement of their visa documents is somewhat different than a regular guest. Nomadic Globe LLP as a facilitator, shall not be responsible for any consequences or not liable for any refund to the guest if their visa is delayed or not granted.
h. If guest has any dispute with the consulate/ embassy and decides to legally challenge the authority, Nomadic Globe LLP will not be a party to it and will be unable to represent anything in that matter.
i.  Any hike in visa fee/ VFS charge / service charge in between the tour launch and visa application date, must be borne by the guest.
j. Due to any reason whatsoever, sometimes we may need to apply for an additional visa other than the visa(s) which are already included in the tour price. In such case guests will have to bear the additional visa cost.

9.5 Travel Insurance: All the guests travelling within India or overseas must possess Travel Insurance. For Group Tours or Fixed Departure tours, overseas travel insurance may be included in the tour price for the guests below 59 years of age if mentioned in the inclusion column. Guests above 59 years of age will have to pay the difference in insurance premium.  This insurance has a limited cover which includes loss of baggage, flight delays/ cancellation, hospitalization, death, repatriation, evacuation etc. to a certain extent. Few adventure activities which are part of the tour itinerary may or may not be covered in the insurance policy. Insurance copy is sent to the guests on their registered email ID before the tour departure and guests should verify all their personal details on the same and also be aware of the coverage under policy.  It is mandatory for guests to carry their insurance copy on tour and present the same to the authorities when asked for. Overseas travel insurance does not cover any pre-existing disease/s. Guests who wish to upgrade their travel insurance for more/higher coverage, can do so by paying an additional premium. Contact Nomadic Globe LLP Travel Advisor for the same.  Any guest taking pre or post tour extension should extend the existing insurance policy by paying the required additional premium charge. In case of Non-Resident Indians (NRIs) or foreign nationals, insurance will have to be obtained by the individuals on their own before joining the tour. In case of any incident leading to insurance claim, it is mandatory for the guest to intimate the Insurance Company within 24 hours. Travel insurance policy is at the sole discretion of the respective insurance company. Nomadic Globe LLP is just a facilitator who does not have any control over their operations or the claim process. Guests will have to directly communicate with the insurance company and provide necessary documents asked for the claim settlement. Any grant or rejection of the claim will be solely the decision of the insurance company and Nomadic Globe LLP is not responsible for the same. Any dispute arising about adequacy of settlement amount or rejection of claim should be directly dealt with the Insurance Company by the guests. Foreign nationals or NRI guests arriving in India on an Inbound Tour or any Group Tour, need to purchase their travel insurance separately on their own before starting the journey.

9.6 Foreign Nationals or Non-Resident Indians (NRIs): Foreign nationals as well as Non-Resident Indians (NRIs) who wish to join Nomadic Globe LLP’s India or Indian subcontinent tours should possess a valid visa for the required number of days of the tour and they should abide by all the laws, rules, and regulations of Government of India/ respective country while undertaking the tour. They must declare their nationality/ NRI status before booking the tour. Government of India tax regulations may differ for these guests, kindly contact Travel Advisor for more details. These guests must carry all the relevant documents including but not limited to passport, visa, insurance copy, OCI/PIO card (if applicable) etc. along with them on tour. Incomplete or missing documents may lead to denial of entry and guests will have to discontinue the tour and return on their own. In such cases, Nomadic Globe LLP is not responsible or liable for any consequences or expenses. Certain destinations or sightseeing places may restrict foreign nationals or NRIs as per the region’s entry regulations or may charge extra fee which is to be paid on the spot by these guests. Foreign nationals and Non-Resident Indians (NRI) who wish to join any other Indian or international tour of Nomadic Globe LLP should possess a visa for all the countries included in the tour, and should be valid for the required number of the days as per the tour itinerary. They should abide by all the laws, rules, and regulations of respective countries while undertaking the tour.

9.7 Minors: Child safety and protection is of utmost priority. To prevent abduction of children, almost all countries have laid down strict regulations which demand specific documents for visa application or whenever they travel. Children under 18 years of age must be accompanied by parent/s or an adult who shall be responsible for their welfare and supervision or should have a written consent letter from the parent/s to join the tour. It is the responsibility of the guest to take care of their accompanied minors throughout the tour and they should be always aware about their whereabouts. Minors under age of 18, travelling with one of the parents must have a notarised letter of consent signed by the parent who is not travelling. If one parent is deceased or the child has only one legal parent, a notarised statement of the same must be obtained and carried as a proof on tour. Few countries may issue a minor visa which is linked to the visa of an adult who has applied together with the minor and must accompany the minor on tour. To obtain a visa for a minor which is not linked, NOC of both parents will be required by the consulate/ embassy for visa application. Failure to submit the appropriate documentation may lead to cancellation of the tour, in which case the company is not responsible for any consequences or losses.

9.8 Immigration: Holding a valid visa only allows a guest to enter the respective country’s immigration point. Granting or rejecting the permission to enter that particular country is solely upon the discretion of the immigration authority of that country. Sometimes a guest may be interrogated/ held back/ deported by the immigration authority. In such cases, the guest may miss out on the itinerary program or will have to join the tour in-between or discontinue the tour. All the expenses incurred in this situation will be borne by the guest/s and Nomadic Globe LLP is not responsible for the same and guest will not be eligible for any refunds and compensations from Nomadic Globe LLP.

10.1 Nomadic Globe LLP tries its level best to operate the tour as per the original tour itinerary. The itinerary given at the time of booking or mentioned on the website/ brochure/leaflet is based on the information available at that time and is subject to change depending on various factors such as state or country regulations/airline/cruise/rail/road transport/ hotel/ sightseeing etc.

10.2 Nomadic Globe LLP reserves the right to change/alter/amend the itinerary before the tour departure or while on tour. The information about the same will be conveyed to the guests via email/ sms/call/WhatsApp or by the Tour Manager while on tour.

10.3 Changes in the original tour itinerary can be caused by Force Majeure events, fairs, festivals, sports events, weather conditions, traffic problems, cancellation or re-routing or overbooking of flights/ cruises/ railways, overbooking or closure of hotel, closure of entry of a sightseeing attraction etc. This unforeseen situation may attract additional charges which have to be borne by the guest.

10.4 For the betterment of the itinerary, Nomadic Globe LLP reserves the right to add/delete/exchange the sightseeing attractions or any other service. In this case if the additional new sightseeing or service requires extra charge then it will have to be paid by the guest.

10.5 In a few tour itineraries certain sightseeing attractions/destinations are planned on specific dates/days, for e.g. full moon day, independence day, republic day etc. Due to any unavoidable reason or political movement, if we are unable to visit these sightseeing attractions or destinations then we will try to visit the same on an alternate day. In case a visit is not possible at all, we will try to arrange an alternate sightseeing. 

10.6 Any mishap on tour may result in change of itinerary.

10.7 In any booked tour/ package/ service which include helicopter, seaplane, cruise, ferry etc. would be subject to availability/weather conditions/ local body permissions/any other statutory requirements. Nomadic Globe LLP is not responsible for any operational deficiency under any circumstances whatsoever. Under unavoidable circumstances, Nomadic Globe LLP reserves the right to use alternate product/service/sightseeing etc. instead of the one advertised or published. In either case, the company shall not be liable for any damage, additional expense, or consequential loss suffered by the guest/s.

10.8 Guest may note that changes in the itinerary are due to various factors beyond our control, Nomadic Globe LLP shall not be liable to pay any compensation/ damages on account of the same.

11.1 Deviation Guest is a traveller who books Nomadic Globe LLP group tour and opts for deviation from the scheduled itinerary either pre or post the tour for various reasons such as visiting friends/relatives, attending a convocation/ convention, for a business visit etc.

11.2 If guest wishes to travel in advance (pre-deviation) or return at a later date (post-deviation) then the guest must inform the Travel Advisor at the time of booking only. Travel Advisor will guide the guest about the necessary changes to be made in various services such as airline date change/ sector change, visa extension, additional service change, insurance validity, additional accommodation/ transfer etc. There will be additional charges for making the required changes which should be paid by the guest immediately.

11.3 Deviation requests are subject to availability and in case the requested change is not available then guest will have to choose from the alternate options.

11.4 It is the responsibility of the guest to re-confirm their air ticket and flight schedule 24 hours prior to the departure.

11.5 If guest is taking any pre or post tour deviation on their own, then it is the responsibility of the guest to join or leave the tour at airport/hotel/ sightseeing at their own cost as advised by Travel Advisor/ Tour Manager. In case guest is not able to join the tour at the pre-decided reporting place, group will proceed as per the itinerary and guest will have to join them wherever possible and bear the transport expenses for the same.

11.6 These guests must check their air ticket, visa and insurance for travel dates and validity before departure of the tour.

11.7 Deviation is a requirement of the guest and Nomadic Globe LLP can only assist but does not guarantee the same and will not be held responsible for any consequences arising due to same.

12.1 General: Nomadic Globe LLP’s group tours or Fixed departure are inclusive of air tickets. Some category of tours may exclude air tickets. For air-inclusive group tours, the blocking of seats is done well in advance by Nomadic Globe LLP, sometimes even a year before the tour departure date by paying advance/ deposit to the airline. Actual ticketing of the group happens prior to the departure as per the airline ticketing policy. Any increase in airfare, taxes, fuel surcharges, airport development fee etc. in between the tour launch date and departure date will have to be borne by the guests and to be paid before the tour departure.
a. When guest books Nomadic Globe LLP’s air-inclusive tour/FIT package or an air ticket, it is understood that they have accepted the Airline’s Terms & Conditions of travel, baggage, meals, services etc. as well as applicable national/international laws governing air transportation like DGCA, IATA, PATA etc. In case of discontinuation of airline service or change in airline route, flight schedule, flight delays etc. any additional expense incurred for continuation of the tour will have to be borne by the guests.
b. Guest has to take utmost precaution while filling and verifying their booking form for details like correct name-spelling, age, birth date, contact details, passport number, date and place of passport issue etc. Name should always be as per the passport for international tours and as per the Aadhar card for domestic tours. Incorrect details may lead to name correction (if time permits), denial of boarding, deportation, cancellation of the tour etc. Guests will have to bear the consequences, losses or additional expenses and Nomadic Globe LLP is not responsible or liable for the same. When guests book individual air ticket with Nomadic Globe LLP, they must ensure that they do not hold/block any other air ticket with same or different airline for the same date, as it may lead to the auto cancellation of the air ticket and guest will have to bear the consequences arising due to the same. While Nomadic Globe LLP takes utmost care when issuing airline tickets, spelling errors may occur due to human oversight during the booking process. It is the sole responsibility of the guest to verify that the name on the airline ticket exactly matches the name as per their government-issued photo ID or passport. Guests must check the ticket details immediately upon receipt and report any discrepancies within 2 hours. Any correction requests after this time frame will be subject to airline policies and change fees, which must be borne entirely by the guest. Nomadic Globe LLP will not be liable for denial of boarding, additional charges, or loss of booking due to incorrect or mismatched names/details if not reported within the stipulated time.

12.2 Baggage: Nomadic Globe LLP provides information about scheduled tour ‘airline baggage allowance’ to the booked guests prior to the departure of the tour. Guests should also check the latest baggage allowance of their respective airline of the tour and adhere to the terms and conditions regarding baggage allowance of the airline/s they are traveling with. Any excess baggage charge should be borne by the guests. Please note, if you are a guest joining from any other Indian city to the main hub from where the tour starts and ends, you will use domestic flights from & to your city of residence. Airline baggage allowance may vary of your domestic airline and scheduled tour airline. Any excess baggage for this domestic airline will have to be borne by the guests. Guests are advised to travel light. Carry a mid-size 4-wheel bag, as guests have to carry their baggage on their own throughout the tour. Avoid large-size bags. 

12.3 In-flight Seating: Nomadic Globe LLP reserves economy class air tickets for the guests of air inclusive tours, which does not include specific seating like front row, emergency row, aisle seat, window seat etc. If guests wish to book any specific seat, they will have to inform their respective Travel Advisor and make the necessary payment for the said facility. This request will be subject to availability with the airline. On the day of the departure if guests wish to upgrade from economy to premium economy, business or first class, they can do so subject to availability, by paying the additional amount to the airline.

12.4 In-flight Meals: In flight meal service is at the discretion of the respective airline. Jain/Veg/ Non-Veg Meal requests and/or special meal requests are to be informed at the time of booking and are subject to availability with the airline. Nomadic Globe LLP is not responsible for any unavailability of requested meal type/ quantity and quality of the in-flight meal. On domestic as well as short-haul international tours, in-flight meals are not included in the air ticket and guests are advised to carry snacks for the flight journey.  

12.5 Airport Service: Various airports offer special services like lounge facility, attendant, Pranaam Guest Services etc. at an additional cost. Guests who wish to avail such facility may inform the Travel Advisor to pre-book the same. Wheel chair facility for seniors or physically challenged guests is also available at the airport if pre-booked and is mostly free of cost. These facilities are subject to availability.

13.1 Guests are advised to travel light, not to carry any valuables on tour and take utmost care of their baggage and belongings at all times. Guests should not leave their belongings like mobile, camera, laptop, jewellery, gadgets, passports, visa, tickets, currency, purses, bags etc. unattended. It is advisable to use digital payment systems like forex cards, credit cards, mobile payments, e-wallets etc. on tour. Guests are hereby made aware that they are solely responsible for their personal baggage and all kinds of belongings. Nomadic Globe LLP or its representative/s are not responsible for any loss/ theft/ damage/ accident of such personal belongings on tour, during flight journey, coach travel, hotel stay or at sightseeing places for whatsoever may be the reason.

13.2 In case of any loss/ theft/ damage/ accident, it is the sole responsibility of the guest to file a complaint with the concerned local authorities like police, private bodies, airline office etc. and keep a follow up of the same with them.

13.3 Any claim regarding loss/ theft/ damage/ accident/ negligence, with any associate like airline/ hotel/ coach company/ sightseeing places etc. should be directly addressed with the respective associate or insurance company (if applicable). Nomadic Globe LLP is not liable to pay any compensation to the guest for any dispute arising about the adequacy of settlement amount or rejection of the claim by the associate or the insurance company.

13.4 Customs, immigration and airlines restrict the carriage of certain items/ articles/ objects during travel. Also, there is a restriction on the amount of currency a traveller is allowed to carry. All guests should be aware of this and will ensure that they abide by the same. If guests are carrying any restricted object or excess money or misplace their passports, then they can be detained or a flight can be missed and/ or the tour may have to be curtailed. Nomadic Globe LLP will not be responsible for any losses or additional expenses arising due to the same.

14.1 For tours, air-conditioned/air-cooled/non air-conditioned vehicles are used as per the itinerary. The mode of transport for road journeys includes big coaches, mini coaches, tempo travellers, jeeps, cars or taxis depending on the type of the tour, itinerary, road conditions, and the number of guest/s on the tour. Please note that the vehicle configuration is subject to change at any time based on operational requirements. This may include a shift from big coach to small coach or vice versa.

14.2 In Group tours or Fixed departures, seat allotment in the coach is based on the booking date priority of the tour. This is also applicable when two or multiple tours are merged together. Seat numbers are allotted one day before the departure of the tour and assigned to the guests on the first day of the tour by the Tour Manager. Seat numbers cannot be provided at the time of booking or before the tour departure.

14.3 In coaches, the seat allotment will start from seat number 3 onwards as seat numbers 1 & 2 are reserved for the Tour Manager. 

14.4 For certain tours we use small vehicles (Etios/ Dzire/ Innova or similar) for road travel. One car will accommodate 4-6 guests. Tour Manager/guide if any will share one of the cars in the group on a rotational basis. These cars are meant to be used for road journey and sightseeing as per the tour itinerary and are not at the disposal of any individual or group of guests.

14.5 Guest/s or a group of guests can opt for separate vehicle for their family or upgrade the vehicle type or request for tempo traveller/ mini coach/ big coach for their family/ group at an additional cost, subject to availability.

14.6 For tours to Leh Ladakh, Andaman, Sikkim Darjeeling and North East, small vehicles will be used based on 5-6 guests in one vehicle. Since it is a difficult terrain with limited availability of vehicles, the type of vehicles used for these tours will vary on a day-to-day basis. At these destinations, it is not possible to upgrade the vehicle type.

14.7 Coach captain/ vehicle driver plays a vital role in the successful operation of the tour. Guests are requested to treat them with respect and be aware of the driving rules like maximum daily-weekly driving hours, their rest period.

14.8 It is the duty of the guest to be punctual and abide by the day’s schedule and complete the sightseeing/ program as per the itinerary. In case if any guest does not report to the coach at the given time, the coach will proceed to the next point/destination in the programme and the guest will have to join the group at the next point/destination on their own, expenses of which will be borne by them.

14.9 To maintain the comfort and safety of the group, there is a strict ‘no smoking’, ‘no alcohol’, and ‘no eating’ policy in the vehicle. Guests are requested to adhere to the same.

14.10 To maintain cleanliness and hygiene, ‘pay & use’ toilet facilities are available at most of the places and guests are requested to carry coins/ small change for the same. 

14.11 On tours there is a possibility of failure of a vehicle or its air conditioner; in such case we will try to find a feasible solution at the earliest. Nomadic Globe LLP is not responsible for such mechanical failure and is not liable for any compensation.

14.12 While on tour, upkeep of the coach is essential. If the interior or exterior of the coach is accidently or otherwise spoiled / damaged by the guest, s/he will be required to pay the charges/ compensation for the same to the coach company immediately.

14.13 Nomadic Globe LLP will not be liable for any refund to guests for missed sightseeing due to unforeseen circumstances like demonstrations on road, landslides, road closures, traffic jams etc.

14.14 For customized tours, Nomadic Globe LLP provides two types of transportation services:
a. Private Transfers (Point-to-Point): Operate at a fixed time mutually decided by the Travel Specialist and the guest, as per the itinerary and subject to reasonable flexibility agreed upon by both parties.
b. Shared SIC (Seat-in-Coach) Transfers: Operate at a pre-defined fixed time as per the service provider’s schedule, which all guests must follow.
In both cases, the driver will wait for a maximum of 5 minutes from the scheduled departure time. If the guest fails to report within this period, the vehicle will depart, and the guest will be responsible for arranging their own transportation (at their own cost) to the next sightseeing point, hotel, restaurant, or other scheduled location. If the guest requires a vehicle on disposal basis (available for flexible use beyond fixed transfers), this service can be arranged at an additional cost, subject to availability.

Note: For SIC transfers, delays caused by other passengers or the service provider are beyond the control of Nomadic Globe LLP, and no compensation shall be applicable in such cases.

15.1 Nomadic Globe LLP offers exclusive cruise tours as well as a few tours where single or multi-night cruises are part of the itinerary. Cruise inclusive tour prices are based on inside state room/ port-hole/ ocean view cabins as mentioned in the itinerary.

15.2 Any upgradation to balcony cabins or suites will be available at an additional cost subject to availability.

15.3 Shore excursions apart from the ones included in the tour or optional facilities on the cruise, can be availed by paying an additional charge to the cruise company by the guest.

15.4 It is guest’s responsibility to be on time as the cruise cannot wait for anyone. In case if any guest misses the cruise, s/he will have to report to the next ‘port of call’ of the cruise or next destination of the tour themselves at their own expense.

15.5 Individual guests travelling on Customized Holiday package, should be aware of the statutory tipping policy of the cruise and pay accordingly.

15.6 Few tours have rail journey as a part of their itinerary. Generally, air conditioned chair car or sleeper birth is reserved for day or night journey respectively without a seat reservation(overseas packages) unless mention in the package inclusion. Any upgradation in rail class is possible subject to availability at an additional cost. 

15.7 It is guest’s responsibility to be on time & not to miss the train as guests themselves will have to bear the cost and face the consequences in case of missing of a train.

15.8 Since cruise or rail companies are private organizations, their own Terms and Conditions will be applicable along with Nomadic Globe LLP’s Terms and Conditions.

16.1 Inclusions as per Confirmation : All sightseeing/attractions are provided strictly as confirmed at the time of booking. Any additional sightseeing/attractions requested will be subject to extra charges and availability.

16.2 Operating Days & Timings : Sightseeing/attractions are subject to the operating hours, opening days, and seasonal schedules of venues. Nomadic Globe LLP is not responsible for missed sightseeing/attractions due to closures, maintenance, or local restrictions.

16.3 Reporting Time & Punctuality : Guests must adhere to the reporting time provided by the guide or tour leader. Delays beyond 5 minutes from the scheduled departure time may result in missing the sightseeing/attraction, with no refund or replacement.

16.4 Sequence of Visits : The order of sightseeing/attractions may be adjusted by the guide or local service provider based on weather, crowd conditions, or unforeseen circumstances. All confirmed inclusions will be covered wherever possible.

16.5 Entrance Tickets & Guide Services : Unless specifically mentioned in the inclusions, entrance fees to sightseeing/attractions, monuments, and museums, as well as professional guide services, will be charged additionally.

16.6 Missed Sightseeing/Attractions : If a sightseeing/attraction is missed due to a guest’s personal delay, illness, or failure to follow the schedule, no rescheduling or refund will be provided.

16.7 Force Majeure Impact : Sightseeing/attractions may be cancelled, shortened, or altered due to weather conditions, strikes, political disturbances, operational issues, or other Force Majeure events. Nomadic Globe LLP will assist in suggesting alternatives where possible, but no refund will be due for unutilised services.

16.8 Third-Party Terms & Conditions : Many sightseeing/attractions are operated by independent third-party organizations. Their own Terms & Conditions will apply in addition to Nomadic Globe LLP’s Terms & Conditions. Guests are deemed to have accepted such terms by participating in the activity or entering the attraction. Nomadic Globe LLP is not responsible for any changes, cancellations, or operational decisions made by these third-party providers.

16.9 :Guest Liability for Damages : Nomadic Globe LLP shall not be responsible for any damage, loss, or penalty arising from a guest’s actions at any sightseeing/attraction venue. Any costs, fines, or compensation claimed by the attraction operator, local authorities, or third parties due to such damage will be payable directly by the guest.

17.1 For any tour or package the services are booked or blocked several months in advance, cancellation of such services earmarked for a particular departure results in forfeiture of money depending upon the time of cancellation of services with the supplier. Therefore, any cancellation of the tour/ service booked, will attract cancellation charges as specified hereinafter. Your tour also includes third party product or service like airline, cruise, railway, transport, hotel, restaurant, caterer, sightseeing company etc., the Terms and Conditions and Cancellation Policy of such third party would be applicable in addition to Nomadic Globe LLP’s Cancellation Policy and Terms and Conditions.

17.2 The said Cancellation Policy is applicable to all guests of ‘Nomadic Globe LLP’. booked for Group Tours, Customized Holidays, MICE Tours, Inbound Holidays or any independent service taken from Nomadic Globe LLP.

17.3 The request for cancellation of any service/ tour has to be submitted in writing, clearly stating the reason for cancellation via email to Nomadic Globe LLP at cancellation@nomadicglobe.com, from guest’s registered email ID. If it is Corporate/MICE or private group booking, then cancellation email should be from oraginsation or group leader’s email representing all guest/s from the group/s.

17.4 Once the booking is cancelled, it cannot be reinstated. Any reversal/ re-booking will be treated as fresh booking and additional charges may apply.

17.5 All guests expressly agree to the foregoing policy and terms.

17.6 Cancellation done by/ for/ due to:
a. Guest cancels the tour due to any personal reason:
b. After booking guest may have any personal reason like non sanction of leave, exam postponement, illness, family emergency etc. which leads to cancellation of their tour/ package.
c. Date of the cancellation request email sent by the guest (unless decision withheld or changed), will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
d. Nomadic Globe LLP reserves the right to cancel/ postpone/ re-schedule any tour under force majeure situation like natural calamity, epidemic, pandemic, terrorist activities, political unrest, curfews, local riots, government orders etc. or uncontrollable factors like airline operation/ schedule change, disruption due to political/ sports/ local/ VIP event etc. at the destination considering the safety of the tourists. Under any such force majeure situation/ uncontrollable factors, no refund – fully or partially will be applicable. As refund is not applicable. To reschedule the tour in force majeure situation/ uncontrollable factors, Nomadic Globe LLP will send the request to all the concerned associates like airlines, hoteliers, transporters etc. for their cooperation and assistance in postponement of the services. In case these associates are not in a positon to consider the request, then actual cancellation charges may apply. If guest wants to change the destination, then decision will depend on the cooperation of the associates like airlines, hoteliers, transporters etc. Such a decision will require time and will be given as early as possible. If the selected tour’s price is more, then guest will have to pay the difference before the tour departure. In case the tour price is less, then the remaining amount will be kept in a credit shell with Nomadic Globe LLP. No refund is applicable for the credit shell.

17.7 Guest cancels the tour due to non-acceptance of change in itinerary/ service:
a. For the betterment of the itinerary or under unforeseen situation, Nomadic Globe LLP reserves the right to add/ delete/ exchange the sightseeing place/s or any other service and on this ground guest will not be able to withdraw from the tour.
b. In this case if the additional sightseeing or service requires extra charge then it will have to be paid by the guest.
c. If any guest is not willing to accept the said change, then guest will have to cancel the tour and cancellation charges as per the Cancellation Policy will be applicable.

17.8 Deemed Cancellation – Guest’s booking stands cancelled due to visa rejection/ delay:
a. Rejection/ delay of visa will lead to deemed cancellation and the booking will stand cancelled without any intimation or confirmation from the Guest.
b. Visa rejection date will be considered as the date of cancellation and the cancellation charge will be applicable accordingly.
c. Guest can re-apply by paying additional visa charges, however granting of visa is at the discretion of the respective Consulates and Nomadic Globe LLP will not be responsible for the same.
d. If visa is not granted even for the second time, the cancellation charge will be based on the date of the rejection of the second visa application.
e. If no intimation of visa (granted/ rejected) is received from the respective consulate/ embassy before the tour departure, then it is considered as deemed cancellation and cancellation charge will be applicable.
f. In case of ‘group booking’, if visa of an individual in a group is rejected or delayed and the rest of the group cancels the tour then cancellation charges as mentioned in the Cancellation Policy shall be applicable to the entire group.
g. When visa is received from consulate, it’s copy is sent to the guest via email by Nomadic Globe LLP, however sometimes consulates dispatch the passports directly to the guest’s residence. In both the cases it is the responsibility of the guest to check the visa sticker/visa copy and verify that the personal details and visa validity is accurate. Due to any incorrect details, if the immigration office does not allow the guest to leave or enter the country, then Nomadic Globe LLP will not be responsible for any refund / losses / consequences.
h. In certain cases, where air ticket/ visa is processed more than 91 days in advance, there along with regular tour cancellation charges, additional actual charges on account of air/visa fees will be applicable.

17.9 Deemed Cancellation – Guest’s booking stands cancelled due to the non-payment of partial/ full tour price:
a. Guest is required to pay full tour price at the time of booking/ 60 days/ 45 days prior to the tour departure date. If the payment is not received during the mentioned time frame, then Nomadic Globe LLP reserves the right to cancel the booking without any written notification from the guest and forfeit the paid amount. In case of Antarctica Tour, tour price must be paid in full 90 days before departure.
b. In such case, Nomadic Globe LLP’s cancellation notice date will be treated as the deemed cancellation date and cancellation charges will apply as per the Cancellation Policy.

17.10 Deemed Cancellation – Guest’s booking stands cancelled due to ‘No show’ or absence on Day 1 of the tour:
a. If any guest fails to join the tour on day one, it is termed as ‘No Show’ and will be treated as deemed cancellation and no refund will be applicable.
b. All services will stand cancelled and 100% cancellation charges will be applicable, unless the guest notifies Nomadic Globe LLP about joining the same tour later at their own expense.

17.11 Deemed Cancellation – Guest’s tour stands cancelled due to discontinuation from ongoing tour:
a. If Guest discontinues/ terminates the tour for any personal reason, it is termed as deemed cancellation and no refund will be applicable.
b. Nomadic Globe LLP team will assist the guest to book the required services, however all expenses for the same will have to be paid by the guest immediately in advance.

In all the above situations, the following cancellation charges will be applicable:

Cancellation received number of days prior to tour departure

Cancellation fee applicable on Net Tour Price (per person)

India Excluding Andaman

Andaman Bhutan
Nepal

Asia excluding India, Nepal, Bhutan &  Japan, China, Korea & Taiwan

Europe, America, Canada, Australia, New Zealand, Africa, Japan China, Korea, Taiwan & Rest of Overseas Destination

International Tours with cruises including Antarctica

More than 121 days

10%

10%

10%

10%

10%

D- 91 to 120

15%

15%

15%

15%

15%

D -61 to 90

20%

20%

20%

20%

30%

D-46 to 60

30%

30%

30%

30%

55%

D- 31 to 45

40%

50%

40%

50%

65%

D-16 to 30

50%

75%

50%

75%

75%

D- 6 to 15

75%

85%

75%

85%

85%

D – 5 & On Tour

100%

100%

100%

100%

100%

The above cancellation charges include various direct and indirect expenses incurred for preparation and operation of the tour. The Cancellation applies to Net Tour Piece i.e without airfare/visa/non-refundable bookings/advance salary paid to tour managers/chefs/guide.  Nomadic Globe LLP is not liable to give any details or bifurcation of the tour price or the cancellation charge. Any refund payable to the guest as per the Cancellation Policy will be paid within 15 working days of receiving the final confirmation of cancellation request from the guest.

17.12 Cancellation of the tour by Nomadic Globe LLP:
a. Nomadic Globe LLP reserves the right to cancel any group tour/ package due to any operational reason or inadequate participation of the guests required to operate a group tour. In such case, cancellation of tour shall be communicated to the guest on their registered email/ telephone/ sms.
b. The amount paid by the guest will be refunded within 15 working days of cancellation of the tour.
c. The refund will be paid by A/C payee cheque/ NEFT/ RTGS.
d. Nomadic Globe LLP will not be liable to pay any interest on the tour amount paid by the guest.
e. Nomadic Globe LLP owes no responsibility for any additional expense related to any other arrangements made by the guest on their own.
f. A guest willing to take any other tour can do so in consultation with the respective Travel Advisor. Excess / short payment, if any for the new tour will be refunded/ collected, to/ from the guest.

17.13 Right of Admission and Termination: 
a. Nomadic Globe LLP reserves the right to deny any booking or cancel the accepted booking of any guest without divulging any reason or giving any justification. This includes but is not limited to ensuring the appropriateness of group composition based on the nature of the tour. 
b. Nomadic Globe LLP reserves the right to terminate the tour of any guest while on tour if the guest does not follow the group tour decorum or misbehaves/ create nuisance to the co-passengers/ Tour Manager/ coach captain/ local citizens/ officials etc. Under such circumstance guest will have to make arrangements for their return travel on their own and no refund is applicable.

17.14 Transfer of Tour:
a. If guests wish to transfer their original tour to a new tour for any reason, then such transfer is treated as cancellation of the original tour and hence a fresh booking of the new tour has to be made. Cancellation charges will apply on the net tour price of the original tour. For the new tour, prevailing tour price and discounts will be applicable.
b. If guests wish to transfer the tour, they will have to communicate in writing to the Travel Advisor. Such requests will be accepted subject to availability.

17.15 Merging of Tours: Nomadic Globe LLP reserves the right to merge two or multiple tours when there is inadequate participation of the guests in a single tour or for any operational reason. Seat allocation in the coach will happen as per the booking date priority of the merged tours.

17.16 Sightseeing/Attraction/Meals Cancellation : All sightseeing/attractions and pre-booked meals included in the itinerary are subject to cancellation and rescheduling policies of the respective service providers. Nomadic Globe LLP will make reasonable efforts to accommodate changes, but no refund or replacement will be provided for missed sightseeing/attractions or meals due to:
a. Guest’s personal delay, illness, or failure to follow the schedule
b. Operational changes by third-party providers
c. Force Majeure events such as weather conditions, strikes, political disturbances, or other unforeseen circumstances
Clients are advised to check cancellation policies for any optional sightseeing/attractions or meals directly with their travel advisor. 

17.17 Airline/Visa/Non-Refundable Bookings : All airline tickets, visa fees, and other non-refundable bookings are 100% non-refundable once issued. It is the client’s responsibility to confirm the cancellation and refund policies with their travel advisor before confirming the booking. Nomadic Globe LLP will not be liable for any losses arising from non-refundable bookings.

17.18 Refund: Nomadic Globe LLP reserves the right to determine the quantum of refund payable to the guest in case of cancellation, transfer or amendment of the tour. Refund is calculated on the basis of various factors such as the cancellation date, reduction in tour capacity, contractual agreement and cancellation policies of associates like airlines, hoteliers, transporters etc. The decision given by Nomadic Globe LLP on the quantum of refund & mode of refund according to the Cancellation Policy shall be final and will be paid directly to the guest.
a. As per GOI regulations any refund from Nomadic Globe LLP for both, Indian or International tours will be paid only in Indian rupees by A/C payee cheque/ NEFT/RTGS, even if guest has made the tour payment partly or fully in foreign currency.
b. Refund is always processed in the name of primary booking contact marked on the booking form or in case of ad-hoc/corporate group it may be in the name of the institution/company who has made the payment on behalf of the group.
c. Nomadic Globe LLP is not liable to pay any interest on the tour amount paid by the guest/s.
d. Convenience Charge for the payments made by Credit Card, Debit Card, Online Transfer etc., is non-refundable.
e. Tax Collected at Source (TCS) for international tours is non-refundable as it is deposited with the income tax department and recorded on guest’s registered PAN. TCS once paid cannot be reversed, however can be claimed by the guest while filing their annual Income Tax Returns.
f. In case of force majeure/ uncontrollable situation Nomadic Globe LLP reserves the right to levy non-refundable ‘tour transfer charge’ or ‘service charge’ for standalone service/group bookings/corporate/MICE. 
g. For FIT/Customized packages, Holiday Design Fee charged at the time of enquiry is non-refundable in case guests do not book the holiday with Nomadic Globe LLP.
h.When tour price includes visa fee and if consulate/ VFS/ embassy procedure requires visa fee payment directly by the guest, then visa fee reduction will be given at the time of booking or will be refunded within 7 working days of submission of visa payment receipt by the guest.
i. When tour price includes visa fee and guest holds a valid visa for the tour, they are required to submit the visa copy at the time of booking to avail the reduction of the visa fee. In case of unforeseen circumstances if tour reschedules then guest will have to get the visa done according to the new schedule and bear the costs of the same.
j. In cases where refunds are received by Nomadic Globe LLP from DMCs, airlines, sightseeing/attraction providers, or other service partners in the form of a credit shell, the client will only be eligible to receive the credit, not a cash refund. The credit shell is valid for 1 year from the date of issuance. It can be used only for the specific sector or service mentioned, if applicable. The credit is non-transferable and cannot be redeemed for cash under any circumstances. Clients are advised to plan future travel accordingly and consult their travel advisor for proper utilization of the credit.

18.1 General: Accommodation provided on the tour depends on the category of the tour/ package. It may be in resorts, hotels, houseboats, tents, camps, dormitory, hostels, cruise, train, coach etc. The location of the accommodation generally depends on the tour program. Suggested names of the hotels/ type of accommodation mentioned in the tour program are always subject to availability. Similar type of tours may be accommodated in different hotels/ type of accommodation depending on the capacity and availability at the destination. Hotel membership rewards/ points if any cannot be earned or redeemed with hotels booked by the company.

18.2 Room Type/ Category: Generally, the rooms are twin/double or single bedded and extra bed (if needed) is provided in the form of a mattress on the floor. Guests can upgrade the room to suite/ family room/ specific view room etc. subject to availability by paying an additional cost. If any guest wishes to have an additional room on tour, s/he can do so subject to availability by paying an additional cost. Single rooms are comparatively smaller in size and may be located on a different floor or in a corner of the hotel. Assignment of rooms to an individual or a group is at the discretion of hotel/ associate/ supplier providing said service and is not controlled by Nomadic Globe LLP.

18.3 Check-In and Check-Out Time: It is a common practice amongst hotels in India and around the world that check-in time for travellers is 3 pm and check-out time is 10 am. Our tour programs and itineraries are planned accordingly. Guests should be aware that even if we reach the destination early in the morning, we cannot check-in to the hotel and in that case we will try to complete one or more sightseeing/s before check-in. If individual guests on their own want to check-in early or check-out late, s/he can request the same and avail it subject to availability by paying an additional charge. Certain accommodation types may ask for a credit card/ security deposit at check-in, which is refundable at check-out subject to the utilization of services by the guests.

18.4 Room Sharing: Single guest sharing a room with other guest will have to abide by the room sharing policy of Nomadic Globe LLP, which is sent on the guests registered email ID upon booking the tour. Any issues such as misunderstanding between room sharing partners, damage/ loss of personal items or hotel property etc. is the sole responsibility of the sharing partner/s and must be resolved between them. Nomadic Globe LLP is not responsible for the same. Any room sharing partner resorting to harmful/ unhygienic/ intolerable behaviour will be compelled to take a separate room immediately on tour by paying additional single occupancy room charge.

18.5 Children Sharing Room with Parents: For the convenience and comfort on tour, it is recommended that a family of three should opt for a double room with extra mattress and a family of four should opt for two rooms. On international as well as on Indian tours, most of the hotels do not allow four people in one room for safety reasons. We highly advise to take extra bed/mattress in the same room for child aged 5 & above. 

18.6 Damage Caused to Property: Any damages caused to the hotel rooms/ type of accommodation during the stay, shall be borne by the guest and has to be paid immediately or before check-out. If guests find any pre-existing damage in the room, it should be immediately brought to the notice of the hotel staff and/ or Nomadic Globe LLP Tour Manager. Nomadic Globe LLP is not responsible for such losses in any form or liable to pay any charges.

18.7 Accommodation Facilities: Accommodation facilities like parking, restaurants, coffee shops, bars, gymnasium, spa, salon, swimming pool, sport and entertainment activities, child care/ play centre, meeting room, business centre, travel desk, doctor on call, lift/ elevator, porter, laundry, internet, Wi-Fi, telephone, mini bar, alcoholic beverages, paid television channels, air conditioners, in-room safe & amenities, room service etc. may be available depending on the type of the tour or destination, and will differ from property to property.  All these facilities may or may not be available on complimentary basis and guests must check before availing the same. Any charges upon use of such facility must be paid directly to the hotel by the guest. Nomadic Globe LLP shall not be liable for any disruption of any of the services, facilities and amenities offered at the hotel or accommodation type as well as deficiency in service including unprofessional behaviour of hotel staff as it does not come under the direct purview of Nomadic Globe LLP. To combat global warming, conserve natural resources and practice sustainability, many countries/ governments/ local communities/ private establishments/ independent bodies etc. have enforced restricted use of water, electricity and air-conditioning which should be followed by every guest as a responsible tourist.

18.8 Accommodation in the Tropics/ Forests/ Open Air: In many accommodation types located in natural surroundings especially tents, camps, safari lodges, beach resorts etc., insects like ants & cockroaches in the room and birds, monkeys, small animals and the occasional rodent sighting around the room or hotel grounds are almost inevitable. It should by no means be taken as a sign of dirtiness, as it is simply a fact of life in these destinations/ locations.

19.1 Meals on tour are served as written in the itinerary/ tour program as B (Breakfast), L (Lunch), D (Dinner). These are pre-set menus which mostly include Indian meals and sometimes local or international cuisine depending on the destination and tour. The Indian meal menu generally comprises dal, rice, roti, two vegetables, salad & accompaniments and dessert.

19.2 Depending on the tour program, packed meals are served at few places on tour.

19.3 In a group tour special meal/diet request can be accommodated to a limited extent only, and if informed at the time of booking. Such guests should carry their own dry snacks, because at certain locations their special requests cannot be fulfilled.

19.4 If informed at the time of booking, Jain meal/ meal without onion & garlic is served at Lunch and Dinner as per the tour itinerary, not necessarily before sunset. It may be a buffet service or table service.

19.5 A baby meal generally includes milk, plain dal and rice. We recommend that guests with very young kids should carry their regular baby food if needed.

19.6 Any missed meal due to any personal reason of the guest will not be substituted or compensated.

19.7 While we endeavour to select good quality restaurants for meals, we do not have a direct control over their operations in terms of food, hygiene, sanitation facilities etc., and Nomadic Globe LLP is not responsible for any deficiency in the quality and service of the same. No complaints/ claims in this respect shall be entertained.

19.8 For many group tours, fixed departure trips, corporate events, or MICE programs, meals may be prepared by a Rajasthani chef, either at the hotel’s kitchen or a designated restaurant, in India or overseas. The menu will be preset based on city availability and cannot be customized or changed. No additional meals such as finger snacks with drinks, packed meals for children, or packed meals for flights will be provided. Guests may opt for these at an additional cost. Meal timings will be fixed as per the itinerary or venue schedule. If a guest misses a meal due to personal reasons, Nomadic Globe LLP will not be responsible for replacement or refund. During tours featuring a Rajasthani chef, breakfast will typically include 1–2 Indian items prepared by the chef, along with Indian tea. The remainder of the breakfast will be served as a continental spread provided by the hotel.

19.9 For customised itineraries, certain meals may be arranged at restaurants with a fixed menu and budget. Guests who wish to order additional items beyond the set menu can do so at their own expense directly at the restaurant. Restaurants are booked well in advance, so last-minute changes are not possible. Any concerns or requests regarding the restaurant or food should be communicated at least 2 days before the scheduled meal.

20.1 Nomadic Globe LLP’s Tour Managers are very popular among the tourists on both Indian and International tours. These Tour Managers accompany the guests on group tour from the first day to the last day of the tour as mentioned in the itinerary. To make the tour most enjoyable, guests are advised to follow the instructions given by the Tour Manager regarding tour schedule, safety precautions, clothing, things to carry, meals, sightseeing information, local etiquette, do’s and don’ts etc. Tour Manager is not responsible for any instructions ignored/ overruled by the guest/s and its consequences.

20.2 Guests are requested to treat the Tour Managers respectfully as they are doing their level best to accomplish the tour with great success. Any on-tour service issue/ complaint should be immediately brought to the notice of the Tour Manager by the guests so that a solution can be obtained and the issue can be resolved.

20.3 Though the Tour Managers are at the service of the guests on tour, they are not responsible for any theft/ loss/ damage to guest’s personal belongings and any injury or accident caused to the guest. Since the Tour Manager has to manage the entire group and complete the tour program as per the itinerary, s/he will not be able to accompany the guest/s personally or stay back with them in case of emergency. However, s/he will guide the guest/s for further process or for lodging the complaint with local authorities. Any expense incurred due to the same will be borne by the guest/s.

20.4 If guest’s personal belonging is lost and found after departing from that destination, then the guest will have to make arrangements to bring it back via courier service and bear the expenses for the same. Nomadic Globe LLP or it’s Tour managers are not responsible to get back the lost & found item from any destination.

20.5 For smooth operation and clarity of instructions, along with verbal communication, Nomadic Globe LLP’s Tour Manager will create a WhatsApp group of its guests on the second day of the tour (In rare cases due to unavailability of internet this may not be possible). This group would be created solely for sharing tour related instructions and next day’s tour program. In case any guest has an objection of being a part of this WhatsApp group, then s/he should intimate the Tour Manager immediately for necessary action.

20.6 On group tours the language of communication is Hindi/Gujarati & English. Tour Managers communicate in Hindi and/or English and/or Gujarati. On international tours all local guides, local hosts, ship crew, hotel representative etc. speak english. Guests are expected to be conversant with these two languages. In case any guest is unfamiliar with these two languages, Tour Managers will do their level best to make the guest/s comfortable and understand the tour program.

20.7 Nomadic Globe LLP’s Tour Managers shall not be responsible for and extend any assistance to alter or amend the following:
a. Itinerary and its inclusions in normal conditions, as they are pre-decided by Nomadic Globe LLP.
b. Flight seat allotment, as it is at the discretion of the airline.
c. Coach seat allotment, as it is assigned as per the booking date priority.
d. Room allotment, as it is at the discretion of the hotel.
e. Any missed sightseeing, if timings are not adhered to by the guest/s.

20.8 The Tour Managers are under the contractual obligation of Nomadic Globe LLP and accordingly are required to provide highest quality of services on Tour. However, Nomadic Globe LLP shall only be liable for the act of Tour Managers which are related to the Nomadic Globe LLP tours and Nomadic Globe LLP shall not be responsible for any act done by him/her at their personal level. Guest are advised to refrain themselves from engaging in any kind of monetary or otherwise transactions with Tour Mangers in their personal capacity.

21.1 Shopping is an important activity of any tour and an experience in itself. Guests should shop responsibly, as well as check the price and quality of the items they wish to purchase. All guest/s are hereby made aware that Nomadic Globe LLP neither recommends nor promotes any specific shop or vendor and is not responsible for any item you may purchase on tour. Sometimes sightseeing places have their own souvenir shops/ flagship stores/ galleries where there is no compulsion on shopping but guests may shop if they wish to do so. While shopping guests should check quality, quantity, price and be aware of VAT refund, baggage allowance, courier charges, shipping, freight, customs duty wherever applicable.

22.1 Nomadic Globe LLP has a facility of Gift Vouchers which can be purchased by the guests and gifted to their near and dear ones on happy occasions.

22.2 Sometimes Nomadic Globe LLP also issues Gift Vouchers to guests as prize or benefit.

22.3 These Gift Vouchers come with the following:
a. The Gift Voucher can be redeemed only against group tours (subject to availability) or holiday package of Nomadic Globe LLP – Given as prize or Benefit. Gift a tour voucher can be utlized for any travel services such as flight/hotel/package/visa bookings.
b. It comes with a validity and should be used within the specified time limit.
c. It cannot be split as well as two or more gift vouchers cannot be combined for one tour.
d. It is non-transferable, non-refundable and non-encashable.
e. At the time of redemption, guest will need to share the digital code which they must have received at the time of voucher issuance.
f. Nomadic Globe LLP Terms and Conditions will also be applicable.

23.1 Nomadic Globe LLP welcomes all Indians, NRIs and foreign nationals to join the tour within India or around the world. Guests should be mentally as well as physically fit and should consult their physician before joining the tour. Differently abled guests should check the facilities available at the destination prior to booking the tour and must be accompanied by the family member.

23.2 The safety and well-being of all guests on the group tour is our priority, any guest who poses a threat to the tour companions and is found unfit to participate in any sightseeing or to continue the tour will be restricted from joining the sightseeing and/ or will be compelled to discontinue the tour. In such cases, Nomadic Globe LLP will assist the guest for the further arrangements, however guest will bear all the expenses and no refund of tour price is applicable.

23.3 When a guest seeks any medical assistance on tour, the same will be arranged through local doctors or hospitals. All expenses regarding such medical aid will be borne by the guest. We recommend all guests to buy medical insurance which covers hospitalization and other medical expenses.

23.4 Guests should keep in mind and exercise caution as some tours include rough terrain, extensive walking sometimes over cobblestone streets, uneven pavements, steps, hill climb and/or locations which may not be easily accessible.

23.5 Guests should ensure that they are physically fit to participate in any included or optional outdoor/ adventure activity. Nomadic Globe LLP will not be responsible for any injury, accident or mishap occurred due to the same.

23.6 Guests in need of special service must be accompanied by their near and dear ones or relatives on tour. Any required service like care taker, wheelchair, airport assistance can be made available at an additional cost subject to availability.

 

23.7 Guest details on their booking form are very important as all further arrangements of tour are dependent on the same. Any mistake can lead to a substantial loss to the guests, hence they are hereby informed to verify and reconfirm the details on their booking form. If the guest has booked the tour/package through Nomadic Globe LLP’s sales office or sales partner’s office, they must authenticate the booking form and ensure that they have received a confirmation call. 

23.8 Accuracy and authenticity of the information provided by the guest:           
a. When guest/s submit any information to Nomadic Globe LLP, at the time of enquiry, registration, booking or while processing the visa or insurance, s/he must ensure that all the information provided by them such as tour date, name, age, birth-date, address, details of Aadhar/ PAN/ passport and required financial information by visa consulate is accurate, true, current and complete in all respects.
b. Nomadic Globe LLP will rely on the information provided by the guest and will proceed with all tour formalities on the basis of the same. If guest finds any incorrect detail on their booking form, s/he should inform the Travel Advisor and get it corrected immediately within 24 hours after the booking.
c. Incorrect information may lead to amendments or cancellation of the tour, the cost incurred for the amendment and/or loss due to cancellation will have to be borne by the guest. Nomadic Globe LLP will not in any way be liable for the same. In case of any change in the registered contact details, guest/s should immediately get it updated through their Travel Advisor to avoid missing on any important information.

23.9 For any tour, guests need to submit their valid documents for processing the booking and collect the necessary documents from Nomadic Globe LLP before the tour, in both these cases guest should observe the timelines to avoid any future issues in the booking/joining the tour. Timelines are shared periodically on guest’s registered contact details.

23.10 While on tour guest/s should carry original documents like Aadhar card, PAN card, passport with valid visa/s, air ticket, insurance copy, NOC if needed in case of minors/children, vaccination certificate, health report (if mandatory) or any other personal/ legal document required at the immigration. Guests are also advised to keep photocopies of the important documents with them and also at their homes in case of emergency.

23.11 Guests should select a group tour or a customized holiday, according to their likes and interests to make the most of their vacation. For a group tour the itinerary/ accommodation/ services etc. are pre-set, however while booking individual customized holiday, guest should ensure that they have selected the services to suit their expectations and confirm the booking. Customized Holidays do not have Tour Manager services available at destination, however all arrangements will be taken care of as per the itinerary through the local associates and Nomadic Globe LLP will virtually assist the guest/s for a smooth holiday. Guests are required to be in touch with Nomadic Globe LLP’s guest relation representative. If guests wish to have tour manager services on their Customized Holiday (FIT) package, they can do so at an additional cost, subject to availability of a Tour Manager.

23.12 When guests book the ‘group tour’ they are expected to conduct themselves in a manner that is appropriate for group travel. Any abusive/ aggressive/ harmful behaviour towards co-travellers/ Travel Advisor/ Tour Manager/ representative of the associates will compel us to cancel the booking or discontinue the guest from the tour. Company reserves the right to cancel or terminate such guest from the tour and will not be liable for any refund, compensation or consequences.

23.13 As per the immigration/ customs/ government/ community laws, guests are not allowed to possess or carry any illegal or restricted items such as narcotic drugs, weapons, ammunition, explosives etc. and if found, it will lead to discontinuation of the tour and guest may have to face legal action whatsoever it may be according to the law of the land.

23.14 Guests should follow Tour Manager’s instructions and maintain punctuality. Any missed sightseeing or service due to any delay on guest’s part will be the sole responsibility of the guest and any expense or loss incurred due to the same, will have to be borne by the guests.

23.15 While on tour it is everyone’s responsibility to take care of private as well as public property, any expense or penalty incurred due to the damage caused by the guest/s (knowingly or unknowingly) to the hotel property/ aircraft/ train/ cruise/ coach/ sightseeing attraction etc., will have to be borne by the guest/s and is to be settled immediately.

23.16 Any inconvenience faced by the guest/s on tour should be immediately brought to the notice of the Tour Manager so that a solution can be sought from the concerned officials wherever possible.

23.17 Guests should be aware that during their participation in the tours operated by Nomadic Globe LLP, certain risks and dangers may arise beyond our control, including but not limited to: the hazards of traveling in undeveloped areas with narrow roads, ghats, low oxygen levels; travel by boat/ train/ automobile/ aircraft etc.; forces of nature; political unrest; acts of unlawfulness or terrorism; animal interaction; hazardous local customs and practices;  differing levels of sanitation; differing standards of safety; risks associated with water, air, fire, food, plants, insects and differing animal regulation; accident or illness in areas lacking means of rapid evacuation or medical facilities; acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. You are voluntarily participating in these activities with the knowledge that there are significant dangers involved, and you hereby agree to accept any and all risks.

23.18 If the guest/s do not wish to or not allowed to visit a country or part of a country intended to be visited because of any law, condition or requirement of any governmental authority or personal choice then these guests are solely responsible for any missed visit, loss, damage, costs incurred etc. and Nomadic Globe LLP will not be liable for any refund, compensation or consequences.

23.19 As lawful consideration for the agreement with Nomadic Globe LLP to participate in the tour, you agree that you will not make any claim against Nomadic Globe LLP, its group companies or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage etc. however caused.

23.20 We suggest every guest to get insured before joining the tour. In case of any accident or incident leading to insurance claim, guest will have to directly communicate with the insurance company and provide necessary documents asked for the claim settlement. Any grant or rejection of the claim will be solely the decision of the insurance company and Nomadic Globe LLP will not be responsible for the same. Any dispute arising about adequacy of settlement amount or rejection of claim should be directly dealt with the insurance company by the guests.

23.21 Airlines, cruises, trains are imposing stricter baggage policies with restrictions on size and weight, hence guests are advised to travel light with small bags which are easy to carry on their own.  Guest/s shall pay the porter charge or tip directly if any such service is availed by the guest/s at the train stations, airports, cruise terminals, immigration points, hotels or at any other place.

23.22 Tipping is customary (unless otherwise stated in your tour itinerary inclusions) in all parts of the world for services rendered like porters, coach drivers, guides etc.

23.23 Any friends, relatives or colleagues visiting guests on tour are not allowed to utilize any service unless they have taken prior permission and paid for the same in advance. Such admission or permission will be subject to availability.

23.24 This agreement though entered on your behalf, also binds the heirs, assigns and legal representatives.

23.25 Money to carry along: Nomadic Globe LLP generally includes all services and maximum sightseeing as per the tour itinerary, however guests should carry money for their personal expenses, shopping, optional sightseeing, local delicacies, beverages, additional facilities offered by the hotel/ resorts etc. and also for any emergency due to medical reason or unforeseen/ force majeure situations.

23.26 Guests acknowledge that Nomadic Globe LLP may take photographs or videos during the tour for promotional purposes. By participating, guests grant permission for use of such images in media, marketing, and social platforms without compensation.

23.27 Guests must respect local customs, culture, and laws, and avoid littering, polluting, or causing harm to wildlife or natural resources.

23.28 Guests undertaking optional/adventure activities do so at their own risk. Nomadic Globe LLP will provide necessary instructions but is not responsible for accidents or injuries during such activities.

24.1 Nomadic Globe LLP as an organization is a facilitator who coordinates with various independent service providers for tour related services which include but is not limited to airlines, cruises, railways, transporters, sightseeing companies, hoteliers, restaurateurs, caterers, snacks suppliers etc. Though the company takes utmost precaution to ensure the smooth operation of the tour, it has no control over the operations and the running of these service providers. Thus, in case of any issues faced by the guests at the time of availing the service (which is the sole responsibility of the service provider), Nomadic Globe LLP shall not be responsible or liable for compensation of any kind of operational inefficiency, misrepresentations, acts, omissions, errors, warranties, breaches or negligence on part of any service provider.

24.2 Nomadic Globe LLP will not be liable for provision of medical care or the adequacy of any care that may be rendered in case of medical emergency or accident, and is not responsible for such risks and dangers that may arise beyond our control.

24.3 Any gesture of courtesy extended by Nomadic Globe LLP towards guest/s in case of any force majeure/ unforeseen situation to minimize the impact, loss or damage, will not constitute as an admission of such liability or a waiver.

24.4 In the age of a fast moving world, human errors and omissions are expected. Nomadic Globe LLP reserves the right to correct any mistake in tour price and re-invoice the guest even if the booking is made and confirmed, however if s/he disagrees and wishes to withdraw the booking and conveys the same immediately within 48 hours of the notification of such error, then the booking will be cancelled and advance paid by the guest will be refunded within 15 working days.

24.5 Sometimes a celebrity/ dignitary/ Nomadic Globe LLP founder’s presence is advertised as a part of the tour itinerary, however due to unavoidable circumstances such assigned personnel may not be able to join the tour. Nomadic Globe LLP will not be held responsible for the same.

24.5 For any withdrawal from the tour for whatsoever may be the reason, Cancellation Policy will be applicable. Company is not liable for any losses incurred by its guests in their personal capacity and hence have no liability relating to any loss of job/ business/ occupation/ contract/ interruption/ loss of business opportunity etc.

25.1 Nomadic Globe LLP’s website is for the use of guest/s to access the information regarding tours, packages and other relevant details. The language used for content on our website is English. We have made every effort to make the information as accurate as possible while updating the website, however Nomadic Globe LLP cannot be held responsible for any typographical error or errors arising from unforeseen circumstances.

25.2 Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether expressed or implied, that the content on our website is accurate, complete or up-to-date. In any event, our website content is only valid at the time it is downloaded, and may change on a subsequent visit to our website.

25.3 Maps used on the website or on any promotional medium are indicative and not actual. They are just for your reference and not to scale. Photographs and descriptions of locations/ attractions/ hotels etc. are merely representative of conditions that existed at time of updating the website, creating the brochure, publishing advertisement etc. and conditions may differ at the time of your journey. Guests should read, understand, accept and then only book the tour or package.  

25.4 On Nomadic Globe LLP website, guest/s have a facility to register themselves for booking of the tour or to access their post booking information. Guests are required to have a unique and strong password, which should be confidential and should not be shared with anybody. In case guest/s suspect any unauthorized access to their personal log-in on Nomadic Globe LLP website, they should immediately intimate their Travel Advisor. Nomadic Globe LLP reserves the right to terminate registration, disable log-in or deny access to website with or without prior notification to the guest, in case if any misuse is observed.

25.5 The content on Nomadic Globe LLP website is provided for general information only, with the understanding that we are not engaged in the rendering of legal or other professional advice or service. Your reliance on or use of our websites and website content is entirely at your own risk.

25.6 Nomadic Globe LLP website may have a third party product/ service for the use of the guest or an independent traveller. If we include a link of such third party product/ service/ website on our website, then you should be aware that the access to these links is voluntary and does not indicate that we are endorsing, sponsoring or recommending such product/ service/ website. Guests should check the Terms and Conditions and review the Privacy Policies of these websites before submitting any personal data to them. The quality, safety and operations of the same is at the discretion of the third party and Nomadic Globe LLP will not be responsible for any loss, damage or injury sustained by the guest as a result of availing such products/ services advertised by the third parties on the website.

25.7 Nomadic Globe LLP’s Terms and Conditions, grant a limited right to use this website as expressly permitted hereinabove. The website content such as itineraries, articles, texts, images, designs, logos, appearance and layout of the website are owned by Nomadic Globe LLP and user agrees not to interrupt, copy, exchange, modify, sell or transmit anything from the website for any commercial or public purpose. 

25.8 It is a criminal offense to tamper with our website by introducing viruses, trojans, worms, logic bombs or other material which are malicious/ technologically harmful or to attempt to gain unauthorized access to our websites/ the server on which our websites are stored. Any such breach under the ‘Information Technology Act’ will lead to immediate ceasing of website access/server and lead to legal/criminal proceedings.

25.9 Nomadic Globe LLP reserves the right, in its sole discretion, to terminate the access to the website and the services offered on the same or any portion thereof at any time for general maintenance or to make improvements/ changes or any other reason whatsoever without any prior notice.

25.10 Although we make all reasonable attempts to exclude viruses from our website and website content, we cannot ensure that there will be none or that our website will not be subject to unauthorized access or modification. Thus, you are recommended to take all appropriate safeguards on your computer or other device including installing appropriate protective software before downloading any of our website content.

26.1 You acknowledge that all copyright, designs, database rights, trademarks, patents and all other intellectual property and material rights relating to our website is and remains our sole and absolute property.  You are granted no right, licence or interest in or to our website content or any intellectual property rights in it.

26.2 You are not allowed to modify, copy, distribute, transmit, publish, transfer or sell any of our website content or use our website for any commercial purpose, including any advertising or advertising revenue generation activity on your website or any other medium from your end.

26.3 As a guest, you have been granted a browsing licence which gives you a permission to download and run the pages of our website that we make accessible to you, in a web browser and to store/ copy/ print the same provided that you are doing so as a guest for the purpose of your travel. Nomadic Globe LLP reserves the right to terminate the said rights if any misuse is observed.

27.1 The name, logos, symbols, slogans, trademarks, service marks, creatives displayed on Nomadic Globe LLP website or any promotional material at any of the Nomadic Globe LLP sales offices etc. is an intellectual property of Nomadic Globe LLP. It is protected under laws and cannot be reproduced, copied, used either alone or in conjunction or combination with other trademarks, logos or otherwise in any manner which may be confusing or misleading. It also does not grant anyone a license, right or authority to utilize it in any manner.  Any unauthorized use of the same, without the prior written permission and consent of Nomadic Globe LLP, will be in violation of the applicable laws and it will lead to an appropriate legal action.

28.1 Personal information shared by the guest which is necessary for processing the booking is confidential. Nomadic Globe LLP will need to use guest’s personal information which may include each guest’s name, age, birth date, address, phone number, email ID, Aadhar number, PAN number, passport number and additional personal information like religion, health & mobility status, medical history, dietary preferences etc. To process your travel arrangements this personal information may be passed on to consulates, embassies, visa facilitators, tourism organizations, customs/ immigration authorities, airlines, cruises, railways, hoteliers, destination management companies, marketing & communication service providers (for sms, email, WhatsApp), associates & partners, Tour Managers, co-travellers (to a limited extent) etc.

28.2 In addition to the above, guest’s personal information is subject to disclosure as required by law or by order of the court or enquiry by any government or statutory authority.

28.3 Nomadic Globe LLP sends you transactional and promotional sms/ email/ WhatsApp/ phone calls to update about your tour status, new launches, promotions, festive offers/ greetings etc. On booking a tour/package, you consent to your personal data being used/ passed on to relevant third parties as set out above.

28.4 Company reserves the right to use guest’s testimonials/ emails/ on-tour photos/ video clips/ social media posts tagged to Nomadic Globe LLP, for promotion of tours/ packages/ destinations/ information videos etc. on any media without obtaining any further consent or payment in respect of such photographs and/or videos.

28.5 The Company reserves the right to refer a guest, on request, to prospective guest for the promotion of Nomadic Globe LLP’s business.

28.6 Confidentiality: Information concerning Nomadic Globe LLP or any of its group companies, their employees, partners, associates, agents, guests/ customers or others whose data is collected, stored, or processed is the property of Nomadic Globe LLP and is confidential except for the necessary disclosures required by the law and for the proceedings of the tour.

29.1 Changes in Terms and Conditions: We may timely revise the ‘Terms and Conditions’ without prior notice to you. These changes will be updated by publishing the new version on our website. You are expected and should check these terms each time you visit our website, to keep track of and be aware of any changes or updates. By continuing to use our website after any such revision, you will be considered to have accepted the updates too. Latest updated ‘Terms and Conditions’ will override all previously sent/ published Terms and Conditions.

29.2 No person other than the company, in writing, has the authority to vary, add, amplify or waive any stipulation, representation of these ‘Terms and Conditions’. Employee/s and the Partners/s of Nomadic Globe LLP have no authority to vary, add, amplify or waive any stipulation, representation, term or condition set forth in the Terms and Conditions of Nomadic Globe LLP. Any assurance given by any Employee/s and the Agent/s shall have no effect or consequence. 

29.3 Enforceability: Should any of these Terms and Conditions be held invalid, that invalid provision shall be construed to be consistent with the applicable law, and in a manner so as to remain consistent with the original intent of Nomadic Globe LLP. Provisions not otherwise held invalid shall remain in force.

29.4 No Prejudice to Consumer Rights: If you are acting as a guest (i.e. an individual acting for his/her private purposes not associated with a business or profession) then nothing in these ‘Terms and Conditions’ shall affect your legal rights as a consumer to the extent they may not be excluded or limited by law, and our ‘Terms and Conditions’ shall be read subject to this.

29.5 Jurisdiction: This Agreement is subject to interpretation as per the laws of India. All disputes pertaining to the tour/ package/ service and any unresolved dispute/ claim arising therein shall be subject to the Court of Jurisdiction at Mumbai (India) only.

29.6 Complaint Procedure & Consumer Protection: If any guest has a query, concern or problem during their booking process or holiday then they should immediately inform their Nomadic Globe LLP’s Travel Advisor or Tour Manager present on tour. In case of Customized Holiday, they should contact their virtual guest relation representative. We will try to resolve the query or find a solution for the problem as soon as possible. If the matter does not get resolved locally then guest should call Nomadic Globe LLP’s guest relation emergency Number +91 7400002122 or write to  feedback@nomadicglobe.com by quoting their booking reference number and all relevant information. Failure to follow this procedure may delay or deny us the opportunity to investigate and rectify the problem, which may affect the manner in which guest’s complaint is dealt with and their rights under this contract. Any unresolved issue, must be brought to our notice before completion of the tour/service. Nomadic Globe LLP will try to resolve the same on priority, however timeline for the same will depend on the factors involved in it. Any claims made after completion of the tour will not be considered by Nomadic Globe LLP.

29.7 Applicable Law and Dispute Resolution: Nomadic Globe LLP is committed to participating in a consumer-friendly dispute resolution process. The guest and Nomadic Globe LLP each retain the right to seek relief in small claims court [Mumbai] as an alternative to arbitration. At least 30 days prior to filing a complaint against each other, Nomadic Globe LLP and the guest each agree to notify the other party of the dispute in writing and attempt in good faith to negotiate an informal resolution. Guests must send the said all communication related to such disputes or for that matter any other notice or legal complaints to ‘Nomadic Globe LLP’s corporate office, situated at G2, Vrindavan Building, VB Road, Vile Parle West, Mumbai 400056, India.’ Nomadic Globe LLP will send its reply to the registered email address of the guest submitted at the time of booking. A notice must include: the party’s name and preferred contact information, a brief description of the dispute, and the relief sought. If the parties are unable to resolve the dispute within the 60-day period, only then may either party commence legal proceedings by filing a written Complaint at the Consumer Redressal Commission or the Court of Law. Any such notices pertaining to legal disputes must be sent at Nomadic Globe LLP’s Corporate office located at G2, Vrindavan Building, VB Road, Vile Parle West, Mumbai 400056, India.

29.8 Arbitration: Any dispute arising out of or in connection with these Conditions, and/or the subject matter or any agreement between the guests and Nomadic Globe LLP, including any question regarding its existence, validity or termination, shall be referred to the Arbitral Tribunal consisting of a sole Arbitrator appointed by the mutual consent of both the parties and the said Arbitrator shall not be related, directly or indirectly, as an employee, an agent, dealer or representative of either party or otherwise interest in other party or its business. The proceeding of the Arbitration shall be conducted in the English language and the venue for such Arbitration shall be Mumbai. The expenses involved in such Arbitration proceeding shall be born and paid by the parties equally 

29.9 Indemnification: The guests shall hold Nomadic Globe LLP fully indemnified and harmless in case any suit, action, application, revision, writ petition, execution proceedings, claim, demand or any other legal proceedings are initiated against Nomadic Globe LLP due to any action /s of the guest. Guest/s also agree to indemnify Nomadic Globe LLP against all third-party claims, actions, damages and remedies which may be brought against us in respect of their participation in the operation of the tour.

29.10 Disclaimer of Warranties: You expressly agree that your use of, or inability to use, the service is at your own risk. All products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement. And also it does not warrant that your use of our service will be uninterrupted, timely, secure or error-free and the results that may be obtained from the use of the service will be accurate or reliable.

29.11 Attorney/ Client Fees: If guest/s is unsuccessful in any legal action instituted against us, then they must indemnify us for the full amount of any claim including but not limited to legal costs, attorney/ client fees etc.

30.1 Introduction – These Terms & Conditions govern the use of the Nomadic Globe LLP online shop, including the purchase of gift cards, travel merchandise, apparel, souvenirs, accessories, and any other products offered through the website or any other official sales channels. By using the shop or making a purchase, you agree to be bound by these Terms & Conditions.

30.2 Eligibility : Only individuals who can form legally binding contracts may purchase from the shop. By placing an order, you confirm that you are of legal age and capable of entering into a binding agreement. Employees, agents, or representatives of Nomadic Globe LLP are prohibited from making purchases at employee-discounted rates unless explicitly authorized.

30.3 Product Availability, Pricing & Taxes : All products, gift cards, and merchandise are subject to availability. Prices are shown in INR and include applicable taxes unless otherwise stated. Nomadic Globe LLP reserves the right to update product prices, correct typographical errors, or modify descriptions at any time without prior notice. Pricing errors discovered after an order is placed may result in order correction or cancellation; the company will notify the customer immediately.

30.4 Gift Cards / Vouchers
Gift cards are valid for 12 months from the date of issuance. Gift cards are non-transferable, non-refundable, and cannot be redeemed for cash unless required by law. Gift cards can only be redeemed for products/services listed at the time of issuance. Nomadic Globe LLP is not responsible for lost, stolen, damaged, or unauthorized use of gift cards. Gift card usage may be restricted to specific tours, destinations, or product categories if stated.

30.5 Merchandise & Product Orders : Orders are processed upon receipt of payment and are subject to stock availability. Some products may be pre-order or limited edition, and shipping will be confirmed only after payment. Customers must provide accurate shipping addresses. Any delivery failures due to incorrect details are the customer’s responsibility. Nomadic Globe LLP reserves the right to substitute products of equivalent value if an item becomes unavailable. Customized or personalized merchandise cannot be returned or exchanged.

30.6 Shipping & Delivery : Delivery timelines are estimates and may vary due to courier service delays, customs clearance, public holidays, or force majeure events. Nomadic Globe LLP is not responsible for delays, damages, or losses during shipping. Risk of loss or damage transfers to the customer once the courier accepts the shipment. Customers are responsible for customs duties, import taxes, or other charges applicable to international shipments.

30.7 Returns, Refunds & Exchanges : Gift cards are non-refundable. Merchandise can only be returned if defective, damaged, or incorrect upon receipt. Proof (photos, video) must be submitted within 7 days of delivery. Refunds will be processed within 10–15 working days via the original payment method. Nomadic Globe LLP does not accept returns or exchanges for personalized, limited edition, or pre-order items unless defective.

30.8 Payment & Security : All payments are processed through secure payment gateways. Nomadic Globe LLP is not responsible for payment failures, technical issues, fraud, or unauthorized access during transactions. Customers must ensure all payment details (card number, billing address, CVV, etc.) are accurate. Nomadic Globe LLP reserves the right to cancel orders for failed or suspicious transactions.

30.9 Product & Service Descriptions : Nomadic Globe LLP strives to accurately describe products including images, descriptions, and specifications. Colors, sizing, and appearance may slightly vary from images due to monitor/display differences or manufacturing tolerances. The company does not guarantee exact representation of products on the website.

30.10 Intellectual Property : All designs, images, logos, product descriptions, and website content are owned by Nomadic Globe LLP and protected under copyright, trademark, and intellectual property laws. Unauthorized reproduction, copying, resale, or use of any intellectual property is prohibited and may lead to legal action.

30.11 Limitation of Liability : Nomadic Globe LLP is not liable for any direct, indirect, incidental, or consequential damages arising from purchase, use, or inability to use products or gift cards. The company is not responsible for third-party delivery issues, customs delays, or losses due to force majeure (natural disasters, strikes, political unrest, etc.). Nomadic Globe LLP does not guarantee uninterrupted service, error-free transactions, or product availability.

30.12 Privacy & Data Protection : Customer information will be used solely for order processing, delivery, communication, and marketing if opted in. Nomadic Globe LLP follows Indian data protection laws and GDPR (where applicable). Customers consent to the collection, storage, and processing of their personal information for legitimate business purposes.

30.13 Force Majeure : Nomadic Globe LLP is not responsible for delays, cancellations, or losses arising from events beyond our control, including natural disasters, strikes, political unrest, pandemics, or transportation disruptions.

30.14 Changes to Terms & Conditions : Nomadic Globe LLP reserves the right to update or amend these Terms & Conditions at any time. The latest version will be available on the website and will override any previous versions.

 

30.15 Customer Acknowledgment : By placing an order, customers acknowledge that: They have read and agreed to these Terms & Conditions. They understand that gift cards are non-refundable and merchandise may have limited returns. They accept that Nomadic Globe LLP is a facilitator and not liable for third-party services or delivery issues.